Map
Detailed Information
- Place Types Atm
- Address 3725 Stange Rd, Ames, IA 50010, USA
- Coordinate 42.0577104,-93.6457768
- Website https://www.bankerstrust.com/
- Rating 3.3
- Compound Code 3953+3M Ames, IA, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Very pleasant experience so far. Bit of a hiccup setting things up, but technology can be a fickle mistress. ud83eudd17 Dustin got me squared away and took the time to explain things to me and even took the extra time to find out the things I needed to know 100% for certain by checking on transactions of similar accounts to make sure I wouldn't run into issues.nnHe also assured me personally if I had any issues he would remedy the issue himself. Now that is what I call customer service! From the initial phone call where he told me to give his name when I came in, to following through despite having to call another office due to computer issues, and finally having to do my application process from scratch, oui!nnThanks Dustin!!
Unfortunately I can not say I had a good experience at Banker's Trust - the service was so poor, often times I could not get anyone to answer an email or phone call, and many of the policies are not in favor of the customer.
Their mortgage service agents were very professional and helpful. When looking to refinance, I helped another family get a much better value for their existing home. It was an excellent experience.
Friendly and nice!! I like Bankers trust bank
Great local bank Ames
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