HT Fitness

Newer facility with more options and equipment than previous HT Fitness. Lots of space to move around and work out. 24 hour access with key fob access only. First time back to facility since they build new one so did not get to interact with staff but one person that was working the desk. He was professional and I appreciate the fact he recognized on my profile that I haven't been in a while and wanted to check how everything was. It's a small gesture but I manage hotels for a living and this is something I teach all the time: making sure your guest are satisfied!! Keep up the good work!

Overall this gym is very nice. The facility is a huge, they have a ton of machines, it's kept extremely clean, and almost all of the interactions I have had with the staff were really nice and professional. The one thing I didn't like about the gym was that you have to go in person to cancel or even change your membership, they refuse to do this over the phone.nnThe main reason they get 4 stars instead of 5 is during the past year with the pandemic we didn't feel comfortable going to the gym, and every time I went in to cancel my membership, they talked me into pausing it for 2 months. Then I'd get charged 2 months later, go into to cancel my membership again and would be talked into extending it another 2 months. And when I asked about the month I just got charged for, they said they would add it onto the end when I started coming to the gym again so I'd get an extra month later on without being charged for it. This happened multiple times. I finally decided to actually cancel my membership since I was tired of being charged every 2 months for something I wasn't using, and again was offered an extension. I told her I did want to go ahead and cancel and was hoping for a refund for the payment I made a few days ago. She said she couldn't refund it, and that really she should be charging me one more month for cancelling without providing 30 days notice, but that she wouldn't do that and we could call it even. She did tell me I could go to gym for the rest of the month since I paid for it, but the whole point is that I don't feel comfortable being there right now. It's my mistake for being talked into extending it so many times instead of just cancelling, but in the end I paid almost $200 towards them over the past year without using their gym at all, and was basically told that they should be charging me even more.

The gym has everything I need and the monthly is less than your golds or 24 hour. While it lacks globally distributed locations like other mainstream gyms, it’s really convenient for those living in Manor and the vibe is right. Highly recommend to any locals.

Gym is pretty clean, staff nice and always available. No complaints at all. Tried some gyms before and this one really worked out for me

Absolutely my favorite gym I’ve been to since I started working out almost 6 years ago (and I've been to a lot of gyms)! The staff is always friendly and helpful to myself and others. I love that it is open 24/7 with restricted admission to only members during non “business” hours-I feel very safe coming at night!