Map
Detailed Information
- Place Types Car dealer
- Address 3400 NE Auto Mall Dr, Vancouver, WA 98662, USA
- Coordinate 45.6466597,-122.5982656
- Website https://www.dickhannahkia.com/?utm_source=business-listing&utm_
- Rating 4.6
- Compound Code JCW2+MM Vancouver, WA, USA
Photos
Reviews
I was shocked rolling in here for a basic oil change they quoted me one hundred and something, and thank God I looked through the website for coupons and paid less than forty plus tax, just moving here from Oregon I’m like what the heck? But I sat waiting for an oil change over 2 hours and I was on time for my appointment. The sad thing none of the workers spoke to me, the only person that spoke and asked if we were being helped was a sweet guy named Lucas!!! He made my day I made sure to tell him he was the only one to speak!!! Lucas deserves a bonus from his boss!
Brian did an awesome job making sure we got what we wanted and at a pace we were comfortable with. All the staff was super friendly and helpful. They all knew the cars and different models very well and were super informative without being pushy. We will definitely be shopping here again.
Great cars. Terrible service.nnTook my car in for service, the next day all four tires are down 20% PSI, and need service again. They said to bring it back in, again. I get paid by the hour, so I can't afford their mistakes. (Their 'explanation' was that because it was colder the next day, all four tires naturally reduced 20% in my heated garage. LOL.)nnLooking forward to getting better KIA service from a dealership in Oregon. It will be worth the drive to not have to deal with these people.
Just had a terrible experience trying to buy a car we reserved last month. It was a new car that was being shipped to them.nnWent through process of credit check, trade in valuation, etc. Handshake deal. They said no deposit was needed and I’d get first dibs as soon as it arrived.nnThey called and let me know the car was in at 9:09am. I was there by 10:30am and they sold the car to someone else while I was standing there.nnTerrible business practice, unethical and wouldn’t trust them for anything at this point.nnThe sales guy, Curt, was great and was put in an awful position. He was overruled by the manager who apparently doesn’t have any integrity and cares more about the bottom line than helping this dealership have a trustworthy reputation.nnWon’t be back. Will tell friends to avoid.
I had a great experience. My salesman was Steve Davis. Steve is very knowledgeable about the cars features, and options. He is patient, and helpful. No pressure or hurry. My finance specialist was David Wakeman he explained the terms of financing, and my option well. Both of these gentlemen were a joy to work wit, and I would highly recommend them. They both go above, and beyond to make sure you are fully informed, and comfortable with the transaction. Thank you Steve & David!
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