CVS

If you want a quick drive-thru experience, avoid this location. There’s usually about five cars backed up at any given time and they’ve blocked off the second lane so if it does move slowly, you’re stuck with no way to get out. And they’re doing testing and prescription pick-up in the same line so it’s slowly things done considerably. I’ve been in line for ten minutes already, I’m still two cars away from the window, and I can’t leave to just walk in due to the lane blockage.

I’ve had pretty negative experiences all around at this location. I got a prescription filled and waited in the drive through for and hour and a half because I was waiting on the results to a covid test and didn’t want to go inside. Only to get to the window to have them tell me they couldn’t add my insurance to the transaction unless I went inside. In a pandemic, this seems very ineffectual. I decided to cut my losses and pay out of pocket because I had already waited so long and didn’t want to wait another 30 minutes for them to run it through insurance. The employee took my card and said he would put my insurance on file for “next time”. Well, went I went to the pharmacy at the beginning of last month I got to the counter, to discover that my insurance had never been put on file. I had already waited 30 minutes, and the medications I was getting were expensive so I asked if they could run it through insurance. The employee helped me out and I waited another 10 minutes, understanding that mistakes happen. For some reason, rather than reprinting the prescription slip with the insurance, they re bottled my medication. I thought this was weird at the time. Now here I am 20 days after that, and I got to counting the medications I received because the math wasn’t right.. the quantities were 30 and 60. Medicine A is taken once a day and Medicine B is taken twice a day, meaning I should run out of the pills on the same day, correct? However I counted the pills based on the day I started taking them and it turns out I only received 25 pills of Medicine A and 60 of Medicine B. Now because it’s almost a month after the fact, there’s nothing I can do but suck up the money I paid for pills because I have no tangible way to prove I didn’t receive the pills. I would take the other negative reviews on this page as a record of the poor practices of this pharmacy and pharmacist. I’m calling tomorrow to transfer my prescription. I wanted to give this location the benefit of doubt, but now I don’t have the pills I paid for and nothing to show for it.nnUPDATE: I transferred my prescription to Drug Emporium down the street. For my prescriptions at CVS I paid $58, just now at Drug Emporium I paid $14. Save your money and time, go somewhere else.

This location is incompetent. My doctor called 2 separate times to fill a prescription and both times they said they had no prescriptions on file for me. After my doctor called it in the first time, I drove through the drive-thru and the pharmacist/tech working checked in the system and said I didn't have anything ready. When I asked if she was sure and told her I just had something called in, she said nobody had called anything in (in a condescending tone). Mind you, this is a new prescription so it's not in the system until they fill it for the first time. So whatever was happening, someone was answering the phone calls from my doctor and then simply not filling my prescription or recording that it was called in. This was a week long ordeal. After the second time, I had my doctor call CVS on Hickory and within 2 hours my prescription is ready. Save your time and energy and just use the CVS on Hickory St, or another pharmacy all together. My Dr also warned me during my appointment that several of her patients had the same issue with this location and that she didn't like using it. I wish I had heeded her advice.nnI only tried this location once because I moved to a house closer to this one, but I recognize my mistake in trying to use this terrible location and will drive a little further to use the Hickory St. location.

This is the SLOWEST CVS pharmacy I have ever been too. I called yesterday to check on a prescription and was told the would have it ready by noon today. It is 4:30 and they just told me it would be about 30 minutes. Same thing happened last week. Unfortunately it is the closest to me or I would never use it again! Will soon return to FL. Where there is a very efficient CVS nearby.

My wife and I had scheduled COVID (PCR) tests at this location that we made online. We received confirmation emails and text messages confirming our appointments... even a “We are looking forward to seeing you” email. And we show up to “store closed” signs and the rest is history. Not one mention of the store being closed or anything while booking these appointments online.nnI get sick and tired with the lack of communication from places like this. I understand isolated incidents happen but a simple phone call or email would have saved the headache.