Home United States Texas Party City

Party City

13419 San Pedro Ave, San Antonio, TX 78216, USA

Map

Detailed Information

Place Types Clothing store
Address 13419 San Pedro Ave, San Antonio, TX 78216, USA
Coordinate 29.56477,-98.4839464
Website https://stores.partycity.com/us/tx/sanantonio/party-store-pc24.
Rating 3.9
Compound Code HG78+WC San Antonio, TX, USA

Openning hours

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 8:30 AM – 9:00 PM
Sunday 10:00 AM – 6:00 PM

Photos

Reviews

Ivonne Glaser (03/25/2021)

What a great selection and amazing customer service. I usually go to the one by my house but this one is so much bigger and had absolutely everything I needed to complete my party. Definitely will be coming back for future events!

Caro Barrera (08/14/2020)

My son and I spend more than 25 minutes in line just to be told that none of the balloons for Trolls that were on display were available to purchase. And not even an apology. They need to put something on the balloons in display stating no longer available so that people don’t wait more than 25 minutes in line for nothing. Bad service

Jenee Gonzales (08/23/2020)

I had a poor experience with a Party City location in San Antonio, Texas. The one located on 13419 San Pedro Ave. I ordered online a bouquet of 20 balloons at 1:32 pm for curbside pickup at 4:00 pm for my brother's birthday. I received an email at 2:38 pm indicating my order was ready for pickup. When I arrived at 3:58 pm I called and gave the person my name. Five minutes went by and nothing. I entered the store and spoke with a clerk at the counter. She went to go look for the balloons and couldn't find any. She opened a drawer near me and the packet of balloons were in the drawer with my name and order details. The balloons were inflatted but poorly in addition to the fact that I didn't receive my order until 4:30 p.m. Walking to my car two balloons popped. I am definitley going to have to look for another location with better service or find a local business I can support. For $35.33 I would have expected better customer service and a quality product.

Nicole Hetrick (09/19/2020)

I gave this store one star. Cashier had major attitude from the moment we walked in til the moment that we got stuck having to be checked out by her, her attitude was so bad that during the transaction she disappeared and never came back, instead a employee in training took over and was sweet and her name was Josephine I believe i might be wrong but blonde hair dark at the base. She finalized the transaction and took our balloons to the side where they would be inflated. Well no one there acknowledged our presence instead one of the girls there inflating balloons was just was with attitude and rolling her eyes and starring at us and not once did she say How can I help u or have u been helped. There was a guy there also who asked everyone else if they had been helped and all but never acknowledged us. With the exception of the new girl Josephine or I forgot her name, skinny girl like I said blonde dark at the base hair. Really sweet and profession and someone I would want working for me, with the exception of her the customer service from everyone else was horrible will never go back there again!

Tex Star (03/05/2021)

Today (03/05/21) at around 4pm, the female employee who answered my phone call hung up on me. I called her again to pay for some balloons over the phone. She was rude and shortly told me if I wanted balloons, it would be 2 hours before I get them. I asked if I went in person it made a difference and she hesitated, then told me 30 minutes just to pay. Very poor customer service from this lady. Glad we have other stores in town.

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