Strawberry Blonde Salon

When I left the salon and looked in the mirror in my car, there was a 1/4 inch band of dye from my left ear, around my forehead, ending at my right ear. I believe when you spend $200+ at a salon, you should expect that the professionals can dye your hair without leaving a ring. If you're wondering why I didn't notice it in the store, it is very dimly lit and I had an appointment to get to following this appointment. It was in daylight that I could clearly see the issue. Instead of going back in, I called. First, I was told that they have dye remover if I would come back in. I inquired why it wasn't used while I had my appointment. To that, the woman said that the with dark hair dye this happens. I suggested that in my many years of dying my hair, this hadn't happened before. She went to speak to the stylist who said she knew but didn't want to scrub too hard. I don't recall her scrubbing at all. Truthfully, what I found most irritating was the indignance and nonchalance with which my complaint was handled. I would suggest with all of the great salons in the Charleston area, that you might look elsewhere where you can trust that your money is well spent.nnResponse to owner: Thank you for responding. I missed the return phone call, but I will call you back in the morning. To be clear, the receptionist was lovely when I called the salon. I would hate for her to bare the brunt of my woe. It was the manager who called back and seemed indignant toward my frustration. Also, you mention in your response that this is a rare situation; however, one of the manager's responses was that this happens with people who need their hair dyed dark. She made it seem common and something to expect when having hair dyed at a salon. Her response really prompted me to alert people who may expect to leave a salon without a ring around his/her head.

Shae is hands down THE BEST. I have extremely thick and long hair and she’s completely unshaded. I’ve done to her three times now and each time I don’t even give her instructions, I just let her do her thing, because she is that good. I’m also brunette and he does amazing blonde balayage, which is a rarity in this town. So kind, professional and she’s a perfectionist. Can not recommend enough!

I had an appointment today at the West Ashley location. This was my first time there as I am a new client. The salon was clean and beautifully decorated. My stylist, Hannah, was awesome! She talked to me about what I wanted and then explained what she needed to do in order to achieve that look. I never leave the salon feeling like my hair is exactly what I wanted it to look like, but today I did! I willl definitely be going back and will recommend Hannah to all my friends. Thank you!!

I've finally found my pixie cut stylist in Charleston. Catt is awesome!! She listened to what and wanted and executed the cut perfectly. Highly recommend!

I am loving my new cut and balayage color from strawberry blonde salon! Shea is AMAZING and so incredibly talented!!! Hands down the best stylist I’ve ever been to!!! I looked in the mirror and couldn’t believe it was my own hair! A true artist! Thank you Shea!!!!!!!