John Vance Chrysler Dodge Jeep Ram

Back in December 2020 we sent out inquiries to twelve Jeep dealers within 70 miles of Stillwater (our home). Only six bothered to reply. Of those six, your salesperson, Jennifer Medina, was by far the most enthusiastic and helpful. She sent us two separate videos introducing herself and wanting to take care of our Jeep purchase. Solely because of Jennifer, we recently purchased a new Jeep Sahara from John Vance Auto Group. Jennifer facilitated that purchase. We found the whole process to be quite satisfactory. The Jeep arrived just as we had ordered it, and was transferred to us for the price agreed upon. It appears to be functioning according to spec, and we are quite satisfied with it.nWe don't normally take the trouble to write a review, but what is really prompting us to do so now is the service provided to us by Jennifer. She was polite, friendly, and attentive on every occasion we dealt with her. When we had questions, she answered them directly and honestly. If she didn't know the answer, she stayed with it until she got one for us. When we took delivery on the vehicle, she suggested a time when she could spend some time with us going over all the things that have changed since our old Jeep. She didn't rush us--let us get the feel of it and ask questions--showed us all the fancy electronic and internet stuff and got answers to questions she wasn't sure of. She is still following up on some of those questions 2 weeks later--bless her. You couldn't have a better representative. Treat her well. She's a keeper.

I have had the pleasure of not only being a customer but actually working for this dealership once upon a time. This is a truly a family dealership that prides itself on customer service. If your looking for a great buying experience stop in. You will like it.

Thanks to Diana Martinez for making my truck purchase the easiest and most enjoyable hassle free experience I've ever had. Disappointment is easy satisfaction is earned.

I purchased a Ram Trx from John Vance and let me tell you from start to finish Great experience. Jeff Collins is the man.

Diana Martinez was the best ,I would totally recommend John vance in guthrie, love my truck,thanks to all staff,I appreciate y'all