Gerber Collision & Glass

My husband and I purchased our vehicle site unseen in January 2021. Once we had the vehicle a couple of days we noticed something wasn't quite right with the paint job on the driver side. This particular dealership listed any current imperfections or repairs that had been made prior to the sale of the vehicle and nothing was listed about repainting the driver side. We reached out to the dealership we purchased the vehicle from and sent us to their warranty company to find a repair facility that was covered in their network. Once we took the vehicle to get a quotation to repair Fielding and Beth both noticed not only the driver side of the vehicle was painted poorly but almost the entire vehicle! There was a couple of weeks of back and forth but the warranty company finally approved the full proposal for repainting my car. Once Gerber had my vehicle they ran into another bump and had to get approval for additional repairs. I let Fielding know that my rental was only covered for a week because the warranty company will only reimburse me X amount of money. I reached out to Fielding the Friday before my rental was due to be turned in that Monday and he stated that my car would not be ready as the warranty company just approved the additional repairs. They would at least need my car until Thursday and I stressed to him I would not be paying for the additional days to rent the car because the warranty company would not reimburse me. Not only did Fielding insure that I would have a rental car until Thursday and that they would cover the cost but he had my car ready to go that Wednesday afternoon! I am VERY pleased with the customer service I received and my car that looks brand new!  Thank you!

Great service, professional and willing to try to accommodate you. I would recommend Gerber to anyone. My car looks amazing. I'm a very satisfied customer.

Trash in the paint. Drips in the clear coat. They told me it would buff out. They then processed to burn through the clear coat. By the number of positive reviews on this site, Gerber Collision clearly thrives on customer knowing less about paint than they do. Living with the dent would have been better than dealing with these interns and their horrible work.

They were quick, friendly, and very professional. I recommend them.

They got me fixed fast