Pizza Hut

Somehow the wrong date was on food. So it wasn't ready when I got there. But the manager on duty promptly fixed my 8 pizzas. And even gave a little discount great job

Pizza tonight was perfect. Hand-tossed pepperoni and meat lovers was amazing. Compliments to the chef tonight, well done !

Called and ordered pizza for the kids, an hour and half later no pizza, called to check on it, no order was put in. Employees state that the person who took the order put in the wrong phone number, wrong address, and wrong debit card number. No attempt to fix it, told us to have a good night! Horrible customer service! We will use Papa Johns from now on!

I haven't ever had an issue here the customer service is always good

Prior to covid I had no issues with the lillington location. Last night I ordered a pizza box deal and added extra toppings (paid extra) added cheese to the breadsticks, etc. when I received the pizza it was missing the extra toppings I paid for, it was missing the cheese baked on the crust I ordered. Most of the pizza had no cheese. I called, asked for management, the person answering the phone said she was management. I told her the issues, she excused away the lack of cheese by saying they are only allowed to put a certain amount on the pizzas and the breadsticks(obviously not enough to actually cover the enormous amount of sauce they dumped on this pizza) the pan pizza is no deeper than a hand tossed and wasn’t even cooked enough to be crispy on the bottom. She told me that she “could make you a new pizza but you will have to return the pizzas you received(and touched before realizing that the entire order was wrong) she also told me it would be another 30 minutes before I would have another pizza (as if to deter me from taking her up on her offer) I said well the wait is fine but requiring food that has been touched to be returned is against health code especially during a pandemic, she insisted that I return it to get the replacement, and I said fine but I must insist that you give me the regional managers number as well, she immediately changed her mind about taking the food back. She told me she would personally make my pizza and have it out to me ASAP. When I received it, the toppings were on the wrong pizza and it was still missing the baked on Parmesan crust that I had ordered...Instead they sprinkled some powdered Parmesan on the crust after it was baked. I didn’t bother to call back, just as I won’t bother to ever order from pizza but again. The only thing good that came from this order was the delivery driver, who was prompt and pleasant!n***of note “pizza but” was an auto correction that I am leaving there because it made me giggle hehehehe****