R Stroud's Inc

Gunnar was amazing. On time, courteous and got us going efficiently and at A reasonable cost!

I don't like that I can't look at the parts the lady with pink and purple hair is not very nice but scott is amazing he was very polite fast and efficient I will use them again they were the only ones to have have the parts I need

very disappointing: lady literally acted like i was bothering her as i showed up; the website says vehicle is available but they acted like they didnt want my business. Wanted a couple parts and she went in and returned 3 min later saying they dont have it

I feel they get over on people

Terrible customer service and honestly I don’t know how they have any business at all. It’s the first salvage yard I’ve been to where they don’t let you in. They don’t show you what you’re about to buy. There’s a big sign that says “All sales are final”. In my instance, I called about a transmission. Everything was good and I had planned to drop the required $360 for them to go ahead and pull the part and have it ready for me. This is where it starts getting fishy. My dad shows up to pay the man and make sure the transmission I’m getting is actually a good transmission. They refused to let him in saying “I don’t let nobody in my yard” and wouldn’t even let him look at the car to see if it was wrecked in front or in back. So with no view of the car, not being able to look at the transmission or check the dipstick at least, no real guarantee that the part I’m getting is even gonna work, and absolutely zero customer service skills, I decided that this place is wayyy too shady to buy from. I honestly don’t see what the big deal is with letting someone see what they’re about to buy but it is what it is. Be careful if you do purchase from them.