Crown Honda Of Southpoint SERVICE DEPARTMENT

Took my car here in June for routine oil change. Found out there’s a recall. Was told by the service advisor that “legally they can’t let me leave with my car with an open recall”. The recall still shows as undone, as I’ve received recent notifications about it. I called to inquire, only to find that the recall was never completed because they didn’t have the parts.nn1. I waited 3 1/2 hours there for the work to be done. 2. They never told me it wasn’t completed.n3. This recall affects something with the fuel pump which can cause it to shut the engine off.nnSo Crown Honda has lied and potentially put me in danger driving a car I thought was fixed, per what they’ve told me. Also, the service manager, Glenn, is a total jerk and shouldn’t be working there.

Wonderful experience! Customer service is excellent.

Had a positive experience getting my oil changed and a driving light replaced. They had good COVID procedures in place and the service advisor was helpful and respectful. They gave me a free trip to the mall where I read a book and waited. Only 4 stars because it took over 4 hours to complete.

Easy scheduling. Good communication. They don't pressure you into getting more service done than necessary.

When I buy a brand new car from Crown Honda they charge me for changing oil package and until now i didn't receive the Coupon is been 2 years since I buy the car I didn't receive any coupon for change oil and I take my car to change car oil they charge me for changing oil they rip people off and I call the sales department and he said he will send me the coupon again and is 2 week i didn't receive it When you buy any brand new car don't buy any package because you're gonna get nothing