Mercedes-Benz Parts Department

Being new to an area can sometimes be overwhelming at first. It was time for my car to be serviced and Seth in the Service department was exceptional. Highly recommend.

I am very pleased with mercedes benz of Durham! Its a no nonsense, smooth and pleasant experience! Our saleswoman was awesome and took care of us every step! I will only shop at mercedes of Durham from now on! To put that in perspective it is a 7 hour drive for me! I would like to thank Maryann for a awesome car and experience!

Called for a price on a computer and Cory Helped me a great lot. He is the best and I see why this Parts Dealership has 5 stars and will continue to have 5 Stars. Thanks again CORY!!!!! (Hope I spelled your name right) :D

Very helpful. They understand the parts well or have people that can help others in their parts department. It is always good to hear American southern dialect mixed in with our diluted society.

On vacation. Ordered a part and asked that it be shipped to my vacation location rather than to my billing address. Part was promptly shipped to my billing address. Caused a lot of confusion and uncertainty. Required me to spend time trying to unravel the mystery. Why then rate 5 stars? Once MBD understood the SNAFU, the parts department over-nighted the part to my vacation address. All is well!