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Mark Jacobson Toyota

4516 Durham-Chapel Hill Blvd, Durham, NC 27707, USA
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Detailed Information
Openning hours
  • Monday 7:00 AM – 8:00 PM
  • Tuesday 7:00 AM – 8:00 PM
  • Wednesday 7:00 AM – 8:00 PM
  • Thursday 7:00 AM – 8:00 PM
  • Friday 7:00 AM – 8:00 PM
  • Saturday 7:00 AM – 7:00 PM
  • Sunday Closed
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Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Mark Jacobson Toyota
Reviews
Mary Jones (04/04/2021)
Finding and purchasing a car can be overwhelming, exhausting and stressful. Happily, this was absolutely not my experience at Mark Jacobson Toyota in Durham. I was searching for a car that would fit my limited budget and found one online at Mark Jacobson. I live in Raleigh where there are plenty of dealerships, but my friend persuaded me to make the trip to Durham to check it out. My salesman was Zeke Vasquez and he was amazing. He was very low-key, helpful, knowledgeable, patient...all the things I needed that day. We located a car with some years and some miles on it, but was in pristine condition, regularly maintained...one previous owner. I was able to stick to my budget and drive away with a much nicer car that I thought I could own. Zeke's manager offered me a great price plus a very fair trade-in for my old car. The finance person ran several scenarios to get a monthly payment I was comfortable with. I appreciated that no one was 'pushy' with me and they respected my budget. Zeke went the extra mile by driving my 'new' car back to Raleigh for me, helped me empty my old car and drove the trade-in back to Durham. My quick clean out left some items behind in the console, so the next day, Zeke rescued them for me. I will definitely be steering my daughter to Mark Jacobson when she is ready to purchase her own car.
Cindy Williams (03/31/2021)
I want to share my first-class experience when I decided to lease (with option to buy) a 2021 Toyota Highlander Hybrid at Mark Jacobson Toyota in Durham. Chris Hull was my sales consultant—and I strongly recommend him to anyone. He was terrific: Calm, easygoing, knowledgeable and payed attention to what my wants and needs were as well as the priorities most important to me. Chris recommended that I take a look at the Highlander Hybrid. He felt that it would provide the comfort, room and heighth that would address my particular needs and since the majority of my driving is local, it would save fuel while being a bit kinder environmentally. After the test drive, I knew this was the right car for me and met with sales manager Todd Anderson. Both Chris and Todd made it clear that they wanted to work with me to arrive at an agreeable deal and we did. The details of the leasing and paperwork were handled by the business manager, Quincy Hamilton, who did an amazing job of thoroughly explaining each document I was signing and how the various numbers broke down. He made a complicated transaction very straightforward. Chris, Todd and Quincy made the entire experience of choosing a car that was best for me actually a pleasant surprise and made me feel like a valued customer throughout.
Oluoma Chukwu (03/10/2021)
Mark Jacobson Toyota is the Toyota dealership I have had the pleasure of servicing my car at over the past 2 years. I bought my car out of state but since had it serviced with the Mark Jacobson location and I must say time and time again my expectations have been exceeded with their level of service and professionalism. In addition their shuttle service has come in handy when I had to leave my car and go to work, there is a lady who shuttles customers and she is just delightful! Every staff member I have interacted with has been helpful, kind and professional. Highly recommend this location for all your service needs.
Crystal Mattox (03/27/2021)
I went with my son to purchase a 2020 Camaro today and the buying experience was great! Antoinette was an absolute pleasure to work with. She was friendly, honest, straight forward & knowledgeable. I’ll definitely go to her for my family’s future car buying & recommend her to anyone in the market for a car! Mr. French in finance was also nice to work with. He helped my son understand the process as he’s a first time car buyer. He was also personable & had a great sense of humor.nThey both helped take the edge off of the buying experience! Thanks to you both!
Melissa Elmore (03/23/2021)
Just bought a 2021 RAV4 this weekend. Had an awesome experience with our Sales guy Chris Hull. We traveled 2.5 hours to purchase this car and Chris was phenomenal. He worked with me through emails/text to get us an out the door price before we even made the trip. He was not pushy at all and very pleasant to work with. It was the best salesman experience we ever had in buying a car. He has since contacted me (on his day off) to check on the car and told us not to hesitate in contacting him on his personal cell.nnOn another note, wasn't too happy with our finance guy (Mr. French) who was a little rude to my husband & I directly in front of our salesman. I understand he wanted to help us with saving money, etc. but not everyone wants a high car payment, especially when I already told him we had a lender that was giving us the rate/term that we felt comfortable with because we always pay off our vehicles early anyway. Our credit scores are Excellent for a reason! As a matter of fact, had it not been for Chris (our salesman) who apologized to us several times, we would have walked out.
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