Map
Detailed Information
- Place Types Car dealer
- Address 1001 N Miller St, Wenatchee, WA 98801, USA
- Coordinate 47.435274,-120.324065
- Website https://www.townchryslerdodge.net/?utm_source=google&utm_medium
- Rating 3.7
- Compound Code CMPG+49 Wenatchee, WA, USA
Photos
Reviews
This week when I took my car in to be serviced, I noticed that the service department has really stepped up their game. The employees were friendly and extremely helpful. They communicated with me through texts and phone calls with the progression of the work being done on my car. I will continue to have my car serviced here as well as recommend them to my family and friends.
I had to bring my 2017 Dodge Van in because it had a check engine light on. I was scared because I hadn't been to a dealership to have a vehicle worked on in many years and I was worried about the expense even though we have a warranty. I was lucky to have been working with Travis in the service department. Travis explained everything very thoroughly and contacted the warranty department and got it all set. He also helped me with the rental car. When I came back in to pay my portion of the warranty, Travis went over in detail about everything. I was so relieved and very appreciative. I was not expecting such fantastic service! I will for sure be going back to Town Chrysler Jeep Dodge Ram of Wenatchee whenever we have a need for our vehicles. Thanks so much Travis! You made this experience the best!
This dealership is amazing!!nI’ll start off with the salesmen that are always outside waiting to greet each and every customer with a smile or a wave. They do not prey on you as you are driving up nor do they follow you around making you feel uncomfortable.nThe ladies at the desk are so friendly as well.nNow let’s move on to the service department. Moises and Dan are wonderful and have great customer service skills. The times that I’ve had to go in they’ve both been very helpful and knowledgeable.nLet’s talk about the service department manager Jason. He isn’t very friendly and smooth talks his way out of a problem and seems to care more about himself than about his coworkers in the service department. He is the main reason why I did not give this dealership a 5 star rating.
This dealership has my forever business! Great job in Service and Sales! Thanks guys! I bought my truck from another dealership but they have treated me as if I was part of the family ever since I brought my truck into the Service department. Dan, Travis and Moises are great! Way to always be personal and professional.
Can’t say enough about how professional and prompt the service is at Dodge Ram Trucks. Any time I go in it’s the same high quality great service. Special shout out to Moses who is absolutely the best. Thanks to Moses and all that staff in the service center.
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