Map
Detailed Information
- Place Types Restaurant
- Address 1805 Epps Bridge Pkwy #103, Athens, GA 30606, USA
- Coordinate 33.9165407,-83.4449877
- Website https://jbuffalo.com/
- Rating 4
- Compound Code WH84+J2 Athens, GA, USA
Openning hours
- Monday 11:00 AM – 9:30 PM
- Tuesday 11:00 AM – 9:30 PM
- Wednesday 11:00 AM – 9:30 PM
- Thursday 10:30 AM – 9:30 PM
- Friday 11:00 AM – 10:30 PM
- Saturday 11:00 AM – 10:30 PM
- Sunday 12:00 – 9:30 PM
Photos
Reviews
I called to place an order and was on hold for 20 minutes. I then called back, placed an order for $70 and pre paid. Not only was my order wrong but I also was treated terribly. The customer service was really bad. To the point one of the employees actually began to argue with me. She wouldn't even give me her name or the Manager/owner's information. My family and I will never eat here again. I would also recommend that this particular location learns customer service and respect.
Excellent wings and fried rice combos. The wings are always nice and crisp and the flavors I've had were good.
The first time I went I ordered hot honey BBQ wings with shrimp fried rice. I have been hooked ever since. The food is wonderful and the staff persons are very polite.
Consistency of the chicken wings were not good at all. They was dry, chewy, and stringy. It tasted like it three day old leftover chicken heated up in the microwave. Ate with two other people who all said the same things. Also order was wrong; had you repeated the order back to me to make sure it was written down properly then food would not have had to be remade.
Customer service ( inside the building) was great and amazing. Food is good as always but just like four days ago I called alps road and I was on hold for 21+ minutes with no business at all in the store , today I was on hold for 6+ minutes at Epps bridge And when I arrived at to the location I was still on hold with two employees one of which was leaning on the counter texting and the other just standing there doing nothing so again why was I on hold for so long ? The four stars is for the quality and taste of the food but the customer service at both Athens location is trash and should be fixed before you lose business. Not that y’all care anyway but food for thoughts . The food was amazing but I will no longer be spending my money here again until I see a good review about customer service which will probably be never
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