Blackstone Complete Automotive Repair

Very honest. Excellent work

Oil Change. Tech was very friendly. Priced as expected. Shop Premises was underwhelming but effective. Would definitely use again.

I had a water pump problem 100 miles into my trip, while on the interstate heading to Iowa. I broke down here Tuesday night around 6pm. Since I had no place to go I stayed here through the night to be the first person here when they opened up Wednesday morning at 9. The mechanic gets here, I explain the problem; I've already acquired the necessary parts to fix my car before hand. Instead of treating me like an emergency situation, since I'm stranded here and have no place to go, he puts me at the back of his work list of his other customers who have left their vehicles to be worked on while they go home or wherever they came from and gets to working on mine at the end of the day. (Mind you I've not had any sleep for 2 days now) than at the end of the day, he runs into a little snag, (because he didn't put any tv sealant onto the pump gasket which lead it to begin leaking) and instead of finishing my car up, so I can get back on the road for my 1300 mile journey; he says he needs to go home and says he will finish it in the morning on Thursday. Leaving me completely stranded here and sitting in my car in the parking lot because I don't have anywhere else I can afford to go.nJune 25 2020 Update: after 11 hours of working on my car over a 2 day period, and reinstalling my water pump twice, because he failed to use sealant, he finally gets it finished, and charged me double the price for the cost of the new gasket since he ruined the first one that came with my pump. I also requested to check my Transmission fluid before I left and after agreeing to do so for both days, he says that he can't do it and that he didn't even know how to check the fluid in my manual transmission. Very incompetent work and even more incompetent service. Personnel are parts changers only, not a true service mechanic or technician.

Very pleasant and knowledgeable staff. Great customer service with a smile. The owner usually remembers customers by their first name. I always dreaded going to get an oil change but i started coming here and its a breeze. They have you in an out usually with no wait time. Job well done coming from another satisfied customer.

Came in to replace rear rotors and brakes, the job was complete in about a hour. Answered all of my questions with patience and a listening ear.