Map
Detailed Information
- Place Types Storage
- Address 3060 W Clearwater Ave, Kennewick, WA 99336, USA
- Coordinate 46.2138378,-119.1631717
- Website http://classicministorage.com/
- Rating 3.6
- Compound Code 6R7P+GP Kennewick, WA, USA
Photos
Reviews
Very disappointed in the layout and no call back and prices are ridiculous high. They close at 10 and have allowed homeless to sleep in front of unites. Not worth the hassle and money. I DID REPORT IT AND HAVE ALL THE TEXT MESSAGES OF THE LADY I SPOKE TO WHO TOOK LONGER THAN 24HRS TO RESPOND AND PICTURES OF THE HOMELESS WHO WAS JUST THERE AGAIN ON SATURDAY AND NOT TO MENTION ALL THE BOATS PARKED IN FRONT OF UNITS AND MAKING IT HARD TO DRIVE A TRUCK THROUGH THERE... TOTALLY THE WORST PLACE I'VE EVER RENTED FROM.. IF YOU LIKE I CAN POST THE TEXT AND THE PICTURES TO DISPUTE YOUR CLAIM THAT NO ONE REPORTED IT....I DID AND HAD TO MOVE INCONVENIENTLY ON A BUSY WORK DAY TO ANOTHER UNIT AND RENT WAS STILL RAISED... I FOUND I BIGGER AND CLEANER UNIT FOR LESS WITH GREAT SERVICE..
Horrible at managing payments and will accuse you of blatantly lying instead of attempting to work out the issue and find out where the money went. We had to pay DOUBLE the amount due to them losing our payments. The individual in question lacks professionalism and clear communication skills. Needless to say, I was highly disappointed. We’ve taken our business elsewhere and are glad we did. If you choose to do business here, make sure you document everything you do so this doesn’t happen to you as well.
As if I want to live in my unit cause I love my unit so much I think I am here More than my own house. Owner and management are wonderful people who really care about there tenants. When we first moved here the owner met us on Sunday at 8pm and even stayed to help us unload. Now that is service and the rates are not nearly what they should be charging.
Dee, the manager, what a bright star in the dark of night! She was the most helpful, delightful person I have had the pleasure of working with. Thank you so much Dee for the kindness you have shown to both my self and my son. You are the customer service employee of the year in my book. Again, thank You !!! Sincerly Cat
Classic Mini Storage Kennewick is definitely the most unique atmosphere imaginable the owners and management I could never begin to fathom trying to express my gratitude! Thank you mitch & gail. I miss you guys.
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