Tilden Car Care Center

This place is amazing. Dave and his team spent time figuring out and analyzing the issues with my classic car and then fixed the problems. It has never run better! Now I use Tilden for all of my car care...just bought and had new tires installed there yesterday! Highly recommend!!

Update : Dave the owner called and made it right. I truly like this place and have recommended them in the past. So I'm glad he did the right thing. ..........nI'll be back for future service work.....nnNot really a review, more of a warning and hopefully Dave (I believe he is the owner) will read this and hopefully correct in the future.nnAs a person that has owned and run new vehicle dealerships for many years I normally don’t go to third party shops. But as I am not working right now and I just had Tilden so some service on my Jeep and when I picked it up I asked the fellow that was assisting me if they could service my Porsche Cayman so I wouldn’t have to go up to Palm Beach to the dealer.nnHe said sure we are fully capable of handling it. While an oil change is certainly no big deal if you are not set up to properly quote the price, and actually finish the service you should let customer know.nnI dropped my car off with a factory oil filters supplied this morning, I signed a repair order with a price at about. $120 - 140 I believe (didn’t keep it) got a call about an hour later telling me the oil is “special” and it’s $19 a quart and not the the $8 or $9 quoted to me (The car takes 8 quarts) he also said the car was already in the shop and he didn’t want “surprised” when I picked it up. As the car was already being worked on there was nothing I could do.nnI took a quick look on google and saw that retail on the oil was $10 per quart and I could just go over to the local auto parts store at $8 per quart (retail). When I picked up the car I said to Alan that a. You probably should have told me that before you started to work on the car and that charging me basically double retail seemed a little greedy. His answer was; we’re entitled to a profit and well it’s still less than if you went to Porsche ! Then I saw the the change oil message was still illuminated. I asked to have it reset, his reply was we can’t do that, we DON’T HAVE THE CORRECT ELECTRONIC tool for that. So, now I paid over $200 to change the oil and have to take it somewhere else and pay them (Porsche quoted me around $100) to have the “change oil warning” reset.nnGUYS, first, quote the right money, if it’s different than what was originally quoted give your customer a chance to say no thanks... (don’t call when the car is already in the shop)nnSECOND, don’t tell a customer you can preform a service if you can’t complete it, leaving the change oil warning on which comes on very time you start the car is unacceptable as having to pay another shop to basically finish the service is just not right. It’s both time consuming and basically a pain in the butt.

Be absolutely sure to get an estimate and research the cost of parts. Tilden charged me more than twice the amount of dealership prices on the parts they installed. To me, a good/ honest mechanic will only charge you the cost of the part as they make plenty money off of the labor they charge. Again, be sure to get an estimate and to research the parts cost!!!

Great customer satisfaction, They fixed my truck quickly and got me back on the road in less than a week, They also specialize in antic cars so they know what to do!!!

Honest, reliable service. They do not inflate the bill or Services needed.