Rite Aid

Called in my refill at 8am thru the automated system. Was told it would be ready by 12:45pm. I'm here at 5pm and am told that they didn't have time to get it filled. And would not be able to fill it until 7pm. That the automated system doesn't know how busy they are. What kind of customer service is that and why have an automated system if it's not making things more convenient for customers? At least have the decency to contact your customers if you cannot provide a service as promised. Time to find a new pharmacy I guess.nWhen you choose to be in the business of helping people and providing customer service you should have certain standards to maintain relationships. Not impressed with how you run your business.

The pharmacy is great at helping work with me when doctors prescribe medications that my insurance doesn't cover. They hold onto medication for a long time, so if I forget for a while about a medication I don't have to start the refill process over. The staff have always been patient and kind to me. It's the best pharmacy experience I've had so far.

The pharmacy does not read notes. They keep giving my husband and son the wrong brand of medication for asthma that does not work! It has happened more than 5 times. Most of the time we catch it and reject it. Then have to make an extra trip. Sadly other times my husband and son dont have proper medication because they wont do anything about it. Do not get your meds here if you are worried about dying if you dont have the proper meds on hand!

I went to buy over the counter product. The price online was half the price for the item in store. The manager did not price match and on top of that she was rude about it. I'll never shop there again.

The pharmacy staff most especially Ashton, Rachel and another gal(I couldn't remember her name on top of my head) are always friendly, efficient and professional. I know it's a fast paced environment but they're always on top of their game, and would apologize should there be any delay on refilling rxs.