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Castle Megastore

522 N Columbia Center Blvd, Kennewick, WA 99336, USA

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Detailed Information

Place Types Clothing store
Address 522 N Columbia Center Blvd, Kennewick, WA 99336, USA
Coordinate 46.2149334,-119.2246034
Website http://www.castlemegastore.com/
Rating Unknown
Compound Code 6Q7G+X5 Kennewick, WA, USA

Reviews

Alex Great (08/26/2020)

It is very unprofessional for a business to close before time that is posted on the door not to mention the answering machine and online. I arrived at 750 and the doors were locked. The employees working only had 10min but apparently it is to long for them. Hire employees that have a understanding of time

Jack Lumen (11/26/2019)

When this location first opened in the early '90s, it was filled with product. These days, it's been scaled back. This is not a bad thing, IMHO, because it seems the company has decided to make its displays a little more discreet and welcoming to couples, as my wife and I found.nnWe came here some years back for a Magic Wand, to avoid the S & H costs of ordering online as we had done previously. I returned alone recently for lubricant and erectile aids. Customer service seems to depend on the staff working at the time, but I do agree that they could improve employee knowledge overall. Granted, as the company has a website, I find it useful to read up there, as I often do for most any other business of any kind.nnI don't quite understand the reviews complaining about prices, as they're comparable to other retail stores of this type. The entire sector of this retail industry produces product that is of varying quality, but as I have yet to return anything (aside from rented media), I have no experience with the store return policies. Caveat emptor, as always.

Ruby Moon (01/13/2020)

If I could give this place zero stars I would. Save yourself the trouble and just order online. The staff are rude and tend to huddle for a chat at the counter only to disburse when you come up to pay. I actually wondered if the people left were stoned because they just stood there staring at what I wanted to purchase and made no move to help me check out for several moments. It was only until I asked ‘Can I check out here’ that one of them gave me a slow blink and started to scan things. They didn’t even say the total, just waited for me to hand them the card in silence... just an awkward and weird place.

Trevor Remember (08/26/2020)

I arrived before close time only to find the doors locked with employees inside staring as if they had no idea of time. ud83dudc4e

Jay Havensi (08/26/2020)

I arrived at 755 and the doors already locked. The website says 8pm and the sign on the door says 8pm. If they close at an earlier time then it should be posted. It is frustrating to arrive at a store before closing and still find it closed.

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