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Front Royal Buick GMC

9015 Winchester Rd, Front Royal, VA 22630, USA
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday Closed
Photos
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Front Royal Buick GMC
Reviews
Wade Ludwig (12/05/2020)
Purchased a 2020 Kia Optima back in October, love the car so far. Zack White was great to work with, no pressure to purchase and answered all questions. Everyone at this Dealership was great! All the other sales reps were friendly and helpful. The gentleman in finance was very helpful explaining the different finance options and extended warranty options, never felt pushed to purchase anything. Everything was explained in detail. I would definitely recommend Front Royal Buick GMC to anyone looking to purchase a vehicle.
John Riley (01/29/2021)
Overall, great experience. Vinny (salesman), Josh (sales manager) and Dan (service manager) were all great to work with. We arrived with a truck we were looking for from the website, were given a good price for our trade in, and are happy with the deal we negotiated. When some of the accessories were on backorder, they provided a rental, and really went the extra miles to deliver our truck to Alexandria when they were installed.
Wenzhao Emily Zhang (04/15/2021)
This review is solely based on the experience of customer service of my purchasing experience and not the price/purchase. I purchased a new vehicle from this dealership which was a pretty straightforward transaction bc I didn't have to deal with the financing etc. It really shouldn't have taken that long, but the whole process ended up taking up half of my day, which really speaks of the efficiency of the salesman I worked with.nTo give you an example, we waited for 45mins for the paperwork to be done while the truck is getting cleaned/detailed, which is fine, but in the meantime instead of getting the spare key and instruction book and all the other accessories ready, our salesman did nothing and we ended up having to wait around another 30 mins after the truck is ready to leave the store for him to hunt down the book and spare key. I think they do give a fair price, but I'm definitely not impressed at their customer service. Can't say they have the sharpest folks working there.
Robert DeSear (02/17/2021)
Great service department. Efficient and friendly. Make good coffee!!
Alex Pheister (11/03/2020)
Zach was GREAT! The staff was friendly and didn't make us feel pressured. They were efficient at getting the paperwork done on the exact truck that we came in to look at. I would definitely recommend this place to anyone looking for a new vehicle.
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