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The UPS Store

11712 Jefferson Ave Ste C, Newport News, VA 23606, USA

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Detailed Information

Place Types Clothing store
Address 11712 Jefferson Ave Ste C, Newport News, VA 23606, USA
Coordinate 37.0798356,-76.4763739
Website https://locations.theupsstore.com/va/newport-news/11712-jeffers
Rating 2.6
Compound Code 3GHF+WF Newport News, Virginia,

Openning hours

Monday 8:30 AM – 7:00 PM
Tuesday 8:30 AM – 7:00 PM
Wednesday 8:30 AM – 7:00 PM
Thursday 8:30 AM – 7:00 PM
Friday 8:30 AM – 7:00 PM
Saturday 10:00 AM – 3:30 PM
Sunday Closed

Photos

Reviews

robandpathy S (02/09/2021)

Excellent service by employee.nHelped me with copying and multiple mailings regarding sensitiventime documents, carefully checking each address and looking up information to ensure proper mailing. Took time with each person even when they were under strict covid guidelines. Wore mask, utilized hand sanitizer and offered all individuals assistance. Insured proper number of individuals inside store during my 2 visits.nnVery pleasant to each person. I just had eye surgery and was in arm and leg brace post injury and they managed to work with me and others efficiently. I appreciate their service and kindness.

Lisa Malpass (10/20/2020)

We visit this store on a regular basis as always returning something back to an online vendor. The employees are so pleasant, friendly and helpful staffing. My husband and I feel right at home when stopping by as they definitely remember us!!

ozgur cil (12/14/2020)

If I’m paying online for a drop off. Why am I waiting in the line for. If I’m gonna wait in line why is there online pay for drop off. When I drop of the mail you don’t have to have look at it right away. You could do it after the line is over. In conclusion UPS don’t have drop of if you can’t accept drop off

Nicole R (09/09/2020)

There is always a line out the door and it takes them 20+ minutes with every person, this is the ONLY UPS I go to to drop off an Amazon package and I’m here for more than 5 min (I average 30-45 min every time at this location). I won’t be coming back as its easier to drive further away then go there one more time. To be more specific, it’s always the woman who works there that takes forever. No matter who she is working with, they get through 3-5 people in the 45 min time period and she is always with the same person when I leave that she was with when I went in.

Dwight Bouyant (07/14/2020)

My experience here was absolutely dreadful. I was told by Apple to drop my iPad off at a UPS location and they could pull all the info needed with a simple repair ID. The gentleman couldn’t figure it out for whatever reason and insisted that it was an error on Apple’s part, while acknowledging he had never processed a transaction like this before. So I took his advice and called Apple to confirm or restate all of the details to find that it was just certainly an error on your employee’s part. This guy treated me like I was an inconvenience for not coming into his store with a package labeled and ready to be shipped. Sorry I needed your help dude, that’s what I thought I was at the store for, your “expertise”. After telling me he couldn’t help me and saying “next in line” before I could ask my next course of action, I went to the Kiln Creek location (exact same type of store) and was in and out hassle free within 5 minutes, and I wasn’t even the first person in line.

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