Gallatin Valley YMCA

The employees were awesome. Jenny and Lila helped out a lot. Nice quite place with gentle members.

Membership at the Y is worthwhile & affordable. The staff is incredibly friendly. The exercise space/facility is smaller compared to some other gyms, however, there is rarely a line or wait to use the equipment except at the busiest times.nnThere are a variety of classes for all ability levels--my favorites are HIIT & Strength Train by Krista as well as Cycle & Strength by Cameron. Jenny, Brooke, Allie, & Lynn are also great instructors. I'm sure the other instructors are great too, but these are just the classes that I usually attend.nnThe Y also has a lot of other community programs/involvement beyond what the gym offers. I wish there was a pool, but otherwise, can't complain!

I love coming to the Y. The facility is clean, and the staff is nice. We have just enough equipment that I rarely have to wait to use something.

NOT good.nWhat is good? Well, the people are nice, and the place is clean.nThe bad:nDue to an injury, I joined specifically to use machines to spare further injury -- my best choice was ellipticals.nThey have three, all the same. The interface to select a program had no instructions, and was not intuitive (which even the mfg admits).nI asked for help from multiple staff, on multiple days. Only once did someone actually get out of their chair to try, and that was only because I asked her to please stand up and come help.nShe could not work the machine. No one who works there can, apparently. I have spoken to at least six different staff.nI left my name, number, email on several occasions.nI even spoke with a Program Mgr (Avrill, I think), and left my contact info. That was four days ago. Overall, I have been trying to get help for about three weeks.nNot ONE call back, not ONE email, and not ONE person who works there EVEN KNOWS HOW TO USE THE MACHINES!nEven if it's cheap, it's a waste of money.

Anew and really nice facity. A lot of exercise programs as available. Unfortunately no swimming pool.