Map
Detailed Information
- Place Types Atm
- Address 130 Ski Hill Rd, Breckenridge, CO 80424, USA
- Coordinate 39.4827479,-106.0475317
- Website https://locations.usbank.com/index/colorado/breckenridge/brecke
- Rating 3.1
- Compound Code FXM2+3X Breckenridge, Colorado,
Photos
Reviews
I was at the bank yesterday for a transaction. The banker helping me was great. However, the teller on the other end was displaying PDA. Their phone was ringing nonstop and instead of picking it up, she kept cancelling it then went to her boyfriend in the lobby. I heard the him say “Did you just cancel a call from a poor customer again!” And she just giggled and started making out. My friends also noticed the same behavior when they were at the bank. Very inappropriate and horrible customer service!
Carrie Heintz represented her bank very well with personalized customer service, even if we only made deposits, she made time to say hello and get caught up. This is a dog-friendly bank and they have treats, dog back rubs and attention for your dog. Our dog loves going there and she has her fans there. The other current staff there are also very customer service oriented and friendly with our dog. Any issues we had with our chip-bank card were immediately addressed.
I love banking here! I have always had the best experience with each teller I have worked with and have seen them go above and beyond their duties for me and other customers. I appreciate all of their hard work and help in this town!
Pretty ridiculous that their published local phone number has an automated message that says their branch does not take phone calls and to use their 24 hour phone line. The worst customer service ever! Terrible bank for personal or business!
Yes, they are very busy and could use more help but the employees there are so helpful. We just moved here and could not be more happy with the service we have received going into the bank; they even love our puppy!
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