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Detailed Information
Openning hours
  • Monday 9:00 AM – 4:00 PM
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday 9:00 AM – 4:00 PM
  • Thursday 9:00 AM – 4:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Reviews
Justin Woodford (10/19/2020)
Not sure what's up with the bad reviews, but i have had a great experience with wccu. I have my auto loan and heloc there. Great rates friendly staff, good service. My only bad experience was with a home loan, the staff member i was working with would always overpromise and under deliver, had to nag him to get anything done. Took so long i ended up going elsewhere because they couldn't get it done. Otherwise no problems.
tammys algiere (11/09/2020)
Love the tellers. They are usually very polite and friendly!
Daniel D. (01/05/2021)
What I like about WCCU, customer service is top notch. I prefer to diversify my banking with more than one institution, I like to use a bank and credit union.nAt WCCU I'm more than just a random customer, the staff at my local Richmond branch know me and greet me by name.nTheir lending interest rates are usually the best in the New England area, typically less than auto dealerships.nnI would know i just financed my 8th vehicle with them in 10 years and my interest rates have been anywhere from 1.9% - 3.5%, of course your credit score, income etc determine your interst rate.nAnyway I highly recommend WCCU.
Jeff Lenihan (06/04/2020)
Amy was rude in the phone and then hung up on me. I just want to close my accounts snI have moved out of state. I guess because I wont be a member soon I am not worthy of respect or decency.
Annette. H. (05/18/2018)
I absolutely love this bank! They're always so extremely helpful and I feel like being part of a family! Made the switch from Bank of America and I'm so extremely GLAD i DID!! Thanks so very much WCCU for your willingness to ALWAYS GIVE TOP NOTCH SERVICE TO ALL OF YOUR CUSTOMERS!!! As far as I'm concerned, my rating for this bank is over 100% satisfaction!!! 1000+ ******* :)
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