Newport Chrysler Dodge Jeep Ram

Today, my girlfriend, her 18 y/o daughter and I arrived at Newport Jeep with the idea of buying her daughter a car! We did show up without an appointment but the gentleman said that if we didn’t mind possibly waiting for a few minutes that we could enter and help us out!nWe told him what vehicle that we were interested in test driving, we did inform him that the rear tire appear to need some air, he quickly went out and brought the car around and we were off on our test drive! First off, the turn signal would not stay up for right hand turn, secondly, it has a severe rattle coming from the right front end(ball joint)? So, we decided to quickly return the vehicle and see if we could take another car out for a test drive!nWhen we returned, he, sorry, I don’t think that he even introduced himself, asked us “like right now?” We looked at each other like what? Yes right now! He didn’t even ask what was wrong with the test drive on the first car, so he said that basically because we didn’t have an appointment the this was going to be a problem and that, get ready, “that little test drive just cost us $100 because we have to disinfect the car!” Are you kidding me? First off, when we arrived, he should have said that we needed an appointment and we would have been fine with that but to start a process and abruptly shut it down was ridiculous!!! Apparently Newport Jeep doesn’t need the Cash business! I will now purchase her vehicle elsewhere and will no longer bring my Jeep Wrangler or Dodge Ram in for servicing! Unbelievable ud83eudd26‍♂ufe0f

I had such a great experience at Newport CDJR!!! I am 21 years old and went in to finance my first car (a trade-in 2017 Corolla), and Neil and everyone was so welcoming and helpful! I ended up getting a great deal, and hope to have this car for a long time. Altogether, I only spent about 4 hours there between 2 days, while at other dealers it's been dragged out to 4-5 hours PER day. I would definitely recommend them to all, they made the process easy!

Best car buying experience I’ve had at a dealer yet! Was very excited about how easy Rich and his associates made it for us. We have used and enjoyed their service department as well. You have a happy customer here, thank you.

Super easy experience. Called about the Jeep I wanted, got a great deal, and drove to Newport to pick up the next day. I dealt with Kevin and Kevin and am very grateful for their professionalism and help throughout my process. I Love my new Jeep!

Just took delivery of our 2021 Jeep Wrangler. It is the third Jeep we have bought at Newport NCDJR and our third outstanding buying experience. Kevin Clare made it easy; no haggling on price and fast delivery of the exact car we wanted. Also, the Service Department is excellent.