Map
Detailed Information
- Place Types Car dealer
- Address 601 E Omaha St, Rapid City, SD 57701, USA
- Coordinate 44.0809353,-103.2007571
- Website http://www.courtesysubaru.com/
- Rating 4.5
- Compound Code 3QJX+9M Rapid City, SD, USA
Photos
Reviews
This place is amazing. My wife stopped here with some interest in a Subaru. Jason spent time with her showing the vehicle she was interested in. Then he showed her vehicles that were comparable that she may like. We looked at other brands in other locations but Jason sold her on the idea of the safety of Subaru along with great salesmanship without pressure. The next day that she returned, Jason wasn't available so Ryan showed my wife and I the same vehicles, explaining again the ins and outs of the vehicle and how Subaru is. Then we completely changed our minds and decided to pursue another vehicle and go new not used.... We found a better price at a competing dealership. We came back a third day and spent the whole day test driving, looking through inventory, and bargaining numbers to match the competition....all while they entertained our impatient 7 year old. Even one of the owners helped keep him occupied with her wonderful dog Lucy. In the end we went home in a brand new Subaru and got a fair price for our trade in. This place was great and we look forward to being part of the Subaru family and getting our services done at this location.
Pros: Nice service staff, and salespeople. I came in for some warranty recall work. Scheduling was easy, service was done on time.nnCons: The staff left muddy/greasy foot prints on a freshly detailed interior. They ran my car through a carwash without my permission. Which made me angry! I just detailed the car inside and out. Their low quality car wash machine left dirty water spots all over and stripped my fresh spray wax with their harsh chemicals. To top it off there are scratch marks from washing it down the passenger side fender and door.nnWhile I was there I inquired with sales staff about trading in my Crosstrek for a Forester. The sales person was very nice but they do not negotiate on price. Expect to pay full MSRP and their trade in offers are a joke. They said they don't need deal on price because the vehicles sell any way. The sales persons hands were tied by the man in the back room. He would have sold me a new car if he could.nnSubaru buyers look elsewhere because this guy will drive to Colorado to pay $3500 less and get $2500 more for my trade.
As a small auto shop owner I know the Issues we have faced in 2020 and I must say Subaru is really on top of their game. I am impressed by the customer service that they have provided - I am impressed by the inventory that is kept on hand and I am impressed by the the customer service the staff has provided. This is the best place to do business within the Rapid City area when it comes to a dealership - they provide a great product in every aspect, a vehicle, a part or service. I wish I could give them 6 stars - this company is over the top. Thank You
My husband and I went over on Saturday, after deciding spur of the moment, to buy a Subaru Legacy we saw on the website. We were 2 hours away & got there later than planned. We had called Andy & completed the paperwork online beforehand. Andy stayed late & welcomed us graciously. He let me test drive the car and was very patient & informative while going through all the paperwork & instructions for it. He then took us on a drive & showed us how to operate the car's systems. He gave us top notch service!nnBren & Darrel Ray
We chose a 2020 Forester and Taqualun Norris met our every needs. He provided excellent service and guidance as we chose our fantastic new vehicle. Within 2 weeks of purchase we embarked on a 4,000 mile journey to the west coast and many stops in between. On our trip we averaged 32.3 miles per gallon going on expressway, mountain passes and rolling through the Redwoods on highway 101. An amazing journey as only a Subaru can offer. Thanks Taqualun and Courtesy Subaru.
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