Parkway Chrylser Dodge Jeep

I have nothing but good service when I bring my vehicle in. Nate the service manager is a great guy to deal with. Because of the good service I get when dealing with him is the reason I keep going back.

Excellent service no line or waiting.

Drove 150 miles just to take a look at a car but after speaking with Claud it was an easy decision. He also did his best to help us acquire the rebates that were available at this time. I also had a few moments to visit with the owner Jerry and I enjoyed that few moments as well.

If you’re looking for a dealership that cares, will provide you with excellent service, and make sure you’re happy in your new car-this is not the one.nnThe car that I purchased from Parkway is wonderful. The service has been awful. It is very clear that this dealership does not care about the customer at all. I was not informed about the features of my car, nor shown how to use them. I connected my own phone to my new car (other dealers gladly do this for you- without having to be asked). Questions I asked about the car could often not be answered. They did not bother to explain to me the process associated with grounding a lease and paying off another; specifically timelines and what to expect.nnAdditionally, Parkway has failed to complete their obligations associated with their end of the deal. It took them over a week and multiple phone calls to get them to ground my former lease. They also continued to insist that they had paid off the former lease..yet, every time I spoke with the leasing company the payment had not been received. When asked about their failure to complete the terms of the deal they were nonchalant, shrugged their shoulders, and again presented with their “I don’t care” attitude. They produced a paper saying they had sent a “wire transfer” for payment..when I called the leasing company they informed me they do not accept wire transfers..only checks.nnI’ll be glad to do service elsewhere in the future.

My treatment at Parkway was stellar. The work done on my car required several visits. All of these visits were made comfortable by a kind and caring team that was very responsive. I am very grateful for the service they provided and would highly recommend them to everyone. Thank you, Parkway team!