Howell Motors Ford

Courteous, professional service. Safe, clean surroundings. Repeat customer for many years.

I don’t usually write reviews for car dealerships but I had to for this one I drove all the way from Buffalo almost a 45 minute drive to an hour to get there to look at a 2011 Suzuki grand vitra that has super low miles I like it and I was training and my 2014 Volkswagen TDI that still have payments on it when I first got there I went through all the PaperWorks and everything and he said I was approved the same day and he said I had to put only 500 down on it so I didn’t have the 500 at the time so I put $100 deposit on it and I get paid Friday and I was going to pay the rest and pick it up Friday so if Friday comes I call them up and now they say that the bank not going for that price and I will have to put down half the cost of the vehicle and so they told me To give them a few hours so they can see about working with another bank to get me approved so he never called me back that day I end up calling them back and he say yeah it’s not going to work so I ask for my deposit back and the car sales guy named Ian said I will have to drive all the way back out there to pick up my money and I ask him like I’m pretty sure you could just send it back to my card or send me a checkThen when I asked to speak to his manager he was like hold on He will ask the manager and it’s been about two weeks now so finally I receive my hundred dollar deposit so I highly highly recommend you not goHere for a car because they will take your deposit and try to refuse to send it back Until you want to speak to a manager

This place is a joke of a business. Took advantange of a female. Quarter panels rusted rocker panels rusted, front fender is rusted, rear differential leaking. Unibody has tons of rust. I asked them if they did the inspection on vehicle and they wont tell me. Had I been able to be there she would have never bought this vehicle. Everyone make sure you check the vehicles out 100% before buying from them they have the mentality if you dont see it they wont tell you..... Within a year this vehicle is going to be completely rusted out.

Just bought another F150 Supercrew,thanks Pat, Nick

This was my first purchase from Howell Motors. My previous Explorer was on its last legs, so it was important to move quickly, and without surprises. Pat was great from the start. Very friendly and knowledgeable, and no pressure. He got me a great deal on a new Explorer on the lot, and I couldn't be happier. I will definitely be back for my next purchase.