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Black Hills Moto

215 Industrial Dr, Spearfish, SD 57783, USA
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Black Hills Moto
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Black Hills Moto
Reviews
Dimey357 (11/13/2020)
let me start by saying i normally do not leave reviews, however my recent experience with Black Hills Moto was like a breath of a fresh air. I made a purchase for a Bell Qualifier helmet and was happy with the price. I later noticed a Bell RS-2 helmet which i found way more appealing. I decided to call Black hills Moto to see what my options were for returning my initial helmet for the Rs-2. I spoke with a gentleman by the name of Alex. After explaining my dilemma He immediately presented me with some return/exchange options so that i may pick what is most suitable for me. I am proud to say i will be the owner of a Brand new Bell RS-2 helmet. Oh and i will add he helped cover my shipping costs even though this was a mistake that was made on MY end. I will definitely be shopping with Black hills Moto AGAIN!!nnTHANK YOU ALEX!nn-Ray K.
Marc Dragone (10/23/2020)
Great customer service. Very attentive and quick to respond with questions. Would definitely buy from again. Thank you Alex!!!
Chris Osborne (08/18/2020)
Similar to other reviews posted, I had an issue with an Amazon order that was the fault of Amazon and not Black Hills Moto. I contacted the owner Alex directly and he worked with me to rectify the issue. He did not have the item I needed in stock at his store so he special ordered the item directly from the manufacturer and offered a 25% to make up for Amazon's error. Excellent way to make up for a poor experience that wasn't even his fault. Thank you Alex & Black Hills Moto!
Kostas (07/06/2020)
I received FJR 1300 decals for the side and rear. Side ones had a faint logo vs. rear. Contacted Alex and despite the fact I bought these months ago, he offered to replace them. Extremely impressed and will definitely be a returning customer! Strongly recommend to all Canadian buyers.
390 Duke (07/14/2020)
Great service. Alex handled my helmet order and got me just what I wanted. Prices are great also, I will be shopping here often.
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