Club Metro USA

Fantastic experience by far! The gym looks great, modern and clean. Love the color pattern, playlist and vibe. I greatly enjoy a friendly atmosphere, sense of community, professional staff and great services. My standards are very high when it comes to cleanliness, and the gym is impeccable and smells fresh and clean. Plenty of disinfecting and cleaning supplies are available throughout, and I always see a cleaning associate attending to all areas of the gym. The classes, instructors and personal trainers are awesome! The juice bar and other amenities (sauna, cycle studio, etc.) are a great addition to the services provided. The owner (Troy) is an amazing individual who truly cares about the gym, its members and associates. He always tries to do the right thing for all members while trying to balance and sustain the business in these uneasy times of the pandemic.

I am beyond elated with the new management. Since Troy Perez has stepped in and taken over, I’ve seen fantastic changes with the gym. Most important, is the safety measures set in place right now due to Covid. As a loyal patron of the gym, and a personal training client, I’ve felt very comfortable here. Anytime I’m at the establishment working out, there is a cleaning crew there sanitizing and cleaning making it a fresh and comfortable atmosphere to get back on my fitness and wellness journey. There are new machines, new flooring, fresh paint and overall, incredibly immaculate. The staff are friendly. For anyone who is on the fence about getting back, as someone who is immune compromised, getting back is the BEST thing I could be doing right now to prevent getting sick. I love Club Metro FP.. it feels more like a local establishment than some of it’s competition. The staff are very knowledgeable, kind and considerate. Thank you Troy and the team for giving us a path back to accomplishing our goals! Love the Metro Fit Fam!

So of course after a pandemic, you're super nervous about going to the gym and really just having a facility that is going to be clean. CMFP is so beyond transparent about everything. The owner was even getting the gym ready from MARCH (and posted evidence of this so I'm not making it up) UNTIL SEPT 1 when they were allowed to open back up! When people were concerned about being indoors, they even made a plan to do OUTDOOR CLASSES!! AND FIGURED IT OUT AND STARTED CLASSES (with a whole schedule and everything) IN LESS THAN A WEEK FROM WHEN IT WAS REQUESTED. Like talk about an affordable gym that cares about your overall health... if you have any concerns at all... you can talk to the owner, he really does listen.nnside note: even though there is a limit to the amount of ppl that can come to the gym, this place is super underrated and you will have space to yourself.. did i mention the 100 bottles of sanitation spray??? but seriously everyone. sign up. you won't regret it

Disgusted! I recently moved from Kendall Park during the pandemic, and I tried to contact them several times to close my account, but couldn’t reach a real person nor know the date when they reopen as the gym was closed during that time and an automated vague message was posted. I didn’t even know when they opened now they sent my account to collections to only hurt my credit score. After doing several hops between calls with the gym reception and the collection’s people, I just decided to pay it off. These people make it easy to join them, but a night mare when it comes to let you leave them, as they say that I have to be physically present at their office in order to close the account. Such a messed up place for a party avg gym.

Coming back from The pandemic they are desperate to take the money and require 30 days notice to cancel while they just open. Basically they want to take additional monthly fee without any right so they can keep running. It’s so easy to get in but it’s hard to break their contract, since they want you to physically go there to cancel and want you to give 30 days notice while they were closed. Unlike other GYMS that wave the cancellation fee due to the pandemic. I will think twice before joining.