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Walgreens

2131 W Grand River Rd, Okemos, MI 48864, USA

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Detailed Information

Place Types Clothing store
Address 2131 W Grand River Rd, Okemos, MI 48864, USA
Coordinate 42.721722,-84.4282807
Website https://www.walgreens.com/locator/walgreens-2131+w+grand+river+
Rating 3.2
Compound Code PHCC+MM Okemos, Meridian charte

Openning hours

Monday 8:00 AM – 10:00 PM
Tuesday 8:00 AM – 10:00 PM
Wednesday 8:00 AM – 10:00 PM
Thursday 8:00 AM – 10:00 PM
Friday 8:00 AM – 10:00 PM
Saturday 8:00 AM – 10:00 PM
Sunday 9:00 AM – 9:00 PM

Photos

Reviews

Patrick Dalton (02/13/2021)

Had four scripts on auto refill. Canceled one after it was deemed not necessary anymore. When the time came to pick up other scripts the canceled one was among them. When I pointed out that this had been canceled and wasn’t going to pay for it, they apologized but still had to bill the insurance(100’s of dollars).because, ...”that’s are policy”). wonder how much Walgreens all over the country make by this “policy”? Wonder if the insurance companies know about this “policy”? Canceled all scripts and moved to Rite-Aid.

Roberto Flores (03/12/2021)

Scott in the pharmacy was exceptional, very courteous, with a sense of urgency, very detailed & and impeccable customer service! Thank you very much for your assistance today Scott, it was greatly appreciated.

Haley Rueske (02/21/2021)

This Walgreens notified me on 1/20/21 that they were out of my prescription and more was coming. I called today, 2/21/21, and was told that their supplier doesn’t carry my medication. They did not communicate this at all and now I’ve gone a month without my prescription. I could have looked for a new pharmacy weeks ago and had my prescription by now. Since they told me more was coming they also should have notified me as soon as they found out their supplier didn’t carry it. Very disappointing.

Gene Bertram (07/23/2020)

This pharmacy will not call my home walgreen pharmacy to help me transfer /complete a partial fill medication from them. I have to call and go through all the previous details if they're on record.

S L (10/11/2019)

Very disappointed in the service I have received recently with film developing. My processing orders are almost a month late. I can understand delays, but when I go into the store, I can not get any answers. Twice I have talked with Jessica, who I believe is the manager, and she has promised to talk with the vendor, find out the status of my film developing order, and call me back. Both times, no phone call. After the first incident, I went into the store and spoke with her. She apologized for not calling me, said the she forgot, and would be sure to call me that day. Nope, didn't happen. In one of our conversations, she stated that Walgreens had to accept the bad customer service that they were receiving from the outside vendor that processes film, because there was nothing they could do. I told her that was baloney, and that if she could not get an answer for me as to when I would receive my order, to tell them to cancel and return my film so I could take my business elsewhere. Walgreens, Jessica, how do you expect to survive, much less excel, with bad customer service. You can't just blame the vendor. The tail does not wag the dog.

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