WrapAbility

Do NOT let this shop touch your project without first messaging me about my experience!!!nnI had a deal with the shop to do a full vehicle wrap on my tacoma. I paid my invoices IN FULL before ever dropping my truck off. I drove all the way from Rapid City to drop off my truck and Dave told me it would take 1-2 weeks to complete. We were in contact throughout that entire time and he seemed nice and fairly responsive.nnWe had an agreed upon time for me to pick up my vehicle on a Wednesday so I made my way across the state to Sioux Falls. An hour before arriving I got a message saying my truck wasn’t quite done. I showed up at the shop and they were scrambling to finish it. All the fender flares were off, wrap material wasn’t cut, tons of bubbles, roof rack not on, no PPF was applied... (the list goes on). On top of that one of my expensive headlights was scratched badly - which he admitted to ($1000 value).nnI told Dave to take his time and finish it overnight and I would stay in Sioux Falls and meet him in the am. He was very appreciative for that and thanked me for being understanding. The next morning Dave was no where to be found. I called, texted, messaged online... no response whatsoever.nnI was forced to RENT A CAR to head back to rapid city and leave my 40k truck locked up in his shop! It has been 5 DAYS since I last heard anything from him. ZERO communication. I called the cops multiple times to try to assist me and was almost forced to take additional action.nnI was able to get my truck moved to another local shop that agreed to fix his work. The wrap has to be completely removed and re-applied (Cost of another full wrap).nnI have NEVER witnessed such blatant disregard for customer service in my life. To say I had a horrendous experience would be an understatement. I will validate any of the above info for any potential customer wanting to see it. I just want to protect anyone from going through what I just went through.nnGO. SOMEWHERE. ELSE.

Excellent Work