Moses Factory Outlet - Teays Valley

The experience of purchasing a used vehicle from Moses Factory Outlet Teays Valley was fantastic! Scheduling an appointment to meet with our salesman, Jeff Burgess, was very simple. The truck was ready for a test drive when I arrived and the staff were all very accommodating. The sales process was easy with no pressure and the completion of the deal was seamless. Do yourself a favor and check them out the next time you are in the market for a used vehicle, you won’t be disappointed.

I was satisfied with my deal with this dealer until I got home (3 hours south). The vehicle I bought needs a timing chain and this was not detected while on the test drive as the noise didn’t happen until the vehicle was warm and at idle. Took it to my local Ford dealer and they confirmed and good thing it still had a factory warranty. They do not perform services at this dealer, my oil change life is at 15%. So I know they didn’t change the oil either. Truck was also dirty and needed to be detailed again before I bought it.nnThey did make the buying process fast and easy so that’s a positive. I understand that salesman are not mechanics but this is a big name dealer. These vehicles should be run through a service department before they hit the lot.nnEdit: they still have yet to contact me concerning this even though they said they would belowud83dudc47ud83cudffbud83dudc47ud83cudffbud83dudc47ud83cudffb

Well I am from Ohio so I happen to call about a vehicle and negotiated over the phone. Craig Frazier walked me through a FaceTime call showing me the vehicle and I drove South and picked it up. Everyone was very nice and accommodating the actual buying experience was the quickest I have ever experienced at a dealership. So far I am enjoying my ride thank you

They were very helpful to us! Gave us a great value on our trade-in for our 2015 GMC Sierra. The price of the vehicle we purchased was already a great price for the low mileage and year that it was! Would definitely recommend others to do business here. They were great, no beating around the bush, they were quick and straight with us about pricing, and the process of purchasing was very quick and efficient. We drove away in our “new to us” vehicle in just a few hours. Thanks Moses!!

We have purchased two cars from Moses Factory Outlet and both times we have used Vicki Lyons as our salesperson. Both times she was simply amazing. She was fully committed to finding a car that was perfect for US, no matter how long it took or how picky we were. She took her time with us and made sure we never felt rushed or pressured. She was up-front and honest with us when we asked her a million questions. She even fed my son snacks when we were filling out paperwork. If you’re looking to purchase a car, I would definitely ask for Vicki! I genuinely feel like she is on the clients side, and she will find you the best deal available.