Et Cetera

I called Et Cetera as I was in need of a specific item. I spoke with Maggie; she went above and beyond the call of duty. She not only helped me with my purchase, she personally delivered the item to our home. Every time I've been into the store, everyone has been delightful and helpful. Thank you to all the exceptional women who work at Et Cetera.

I used Et Cetera for my wedding invitations. I didn't have much knowledge of their level of experience and I wish I would've so here it goes:nnIf I'm being 100% honest, I was not pleased with their service. There were many incidents that occurred that should've not happened while working with them.nI came to Et Cetera with my wedding invitations already designed so all I really wanted their help with was paper and printing.nBrittany did a great job on finding a particular kind of paper that I wanted but unfortunately she didn't actually order them until way later than she was suppose to. So this pushed back the time that the invites were sent out.nnThey printed the mailing address on the envelopes for me which was great but there were many mistakes. 5 of the envelopes had the completely wrong address. I sent an excel sheet of the names and addresses and it seemed like the names and addresses got mixed up along the way and they got sent back to me. One envelope didn't even have an address on it. I gave that back to Et Cetera and they said it would be resolved but the individual never got his invite.nnThey sent the invites for me which was really nice but so many did not get delivered. I understand that this might not have been their fault but I personally had to reach out to every single person I invited and make sure they got their invite and over 30 families did not.nnI was really disappointed in their service and the fact that they never recognized their faults or when they did never properly handled them. Friends/brides who were using them at the time also vented about their poor service. I would never recommend this place to a bride.nn**they hired another girl due to their inabilities to serve brides properly. I really hope their service and quality has improved since.

They sent off the invitations to a whole wrong family and on top of that they only gave us a 20% discount for messing up which isn't much for sending the invitations to an entire different family. Super embarrassing and a mistake like that shouldn't have happened

i love this store! Nicest jewelry and home decor along with many other items that are so trendy!

Love this store! Can't afford to shop there too often, hope I get some gift certificatesnsometime! ud83dude1c