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Graham Volkswagen

801 W 41st St, Sioux Falls, SD 57105, USA

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Detailed Information

Place Types Car repair
Address 801 W 41st St, Sioux Falls, SD 57105, USA
Coordinate 43.5145,-96.7356
Website https://www.grahamvw.com/?utm_source=GMB&utm_medium=Organic
Rating 4.3
Compound Code G777+QQ Sioux Falls, SD, USA

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Reviews

Marilyn Point (10/18/2020)

Went to the VW dealership today for 2 recalls and another issue. Very friendly and helpful. They washed my bug.nI was so impressed with their service department and their customer service lady at the front desk. Will go back again. Great!!!

Brad Hearst (02/17/2020)

I have bought three vehicles from this location and been happy every time. To add to that, their service department is top of the line. They are quick, efficient and keep you up to date on all maintenance before proceeding. Better yet, they have provided a loaner car every single time allowing me to keep my schedule on point. While no maintenance is fun they make it as easy as possible for the client.

Sloan Balo (02/10/2020)

Graham improperly installed a seal in a CV axle during a warranty repair. After discovering and asking for replacement parts they refused as it was after the 12 month repair warranty and factory warranty. Only like $25 worth of parts. Good thing that that the CV joint didn't fail yet. I'd expect better from a dealer, especially with the prices that they charge. Everyone was very polite and friendly while they refused to help me out.

Mark Muller (06/06/2020)

This VW Dealer and their Service Manager went above and beyond for my situation. They are FANTASTIC!nMy friends daughter was traveling from Chicago to the Bad Lands for a little road trip. The AC went out on their 2015 Tiguan and so I started calling around to several VW Dealers along I-90 to try and get these girls some help. Now mind you, these girls were only 18 years old and didn't know much about cars or getting them fixed. After reaching Dan the Service Manager at Graham Volkswagen and telling him my (the girls) situation, he could not possible have been nicer, more accommodating and helpful! Dan went above and beyond making some special accommodations for the kids to get their car fixed and back on their road journey.nThis store is obviously very well run and its the exact same service I would expect from my own people in my own service department! As a matter of fact, if Sioux Falls wasn't so far away from Chicago I would try to hire Dan in a minute!nYou see I own my own Volkswagen Dealership in Chicago, Muller Volkswagen and I was just trying to help a close friend and his daughter get help. I can personally tell you that in my opinion this store has top notch service and employees!nThanks Dan, you are fantastic!

33firefighter (03/22/2020)

Graham was able to work our car in to a tight schedule to get a service light checked at late notice. Then after rapidly diagnosing the problem, they were able to fix it rapidly and within my time schedule again. They were over the top helpful on getting me to a medical appointment and had me back on the road by the end of it. Great job solving my problem in a very tight window. SO appreciated!! Oh, and it was so clean!! BC Feltman

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