Bella Moda Boutique

Bought my prom dress from here and it was so not how it looked like in the catalog. They made too many changes. The shoulders straps stuck out so bad and they cut off the whole tail to the dress that made it look pretty. Would not recommend.

It’s been 5 years since we purchased a set from her for my 15th and it was so ugly and cheap in still mad about it. While I had bought a book and champagne set, the books had come preñase while she herself made the champagne set. When it was purchased I was assured that the cups would be glass and it’d come with a bottle of champagne. What I received was a metal frame with cheap plastic fabric and ribbons hotglued on, the flutes were cheap plastic with plastic gems glued on and the main glasses were three inch tall glasses that had been rolled in patchy silver glitter. The champagne bottle I was promised was suddenly sparkling Apple cider wrapped in the same plastic sequined fabric as the metal frame. I’m embarrassed to say that I accepted such an awful job since it was too late to change it, I had to end up stripping everything and redoing it myself the night before the event and it came out soo much nicer. DO NOT PURCHASE FROM HERE, THE SERVICE IS APPALLING

Very nice people. They all where happy to help us. Made us feel very welcome and made it easy to find what we were looking. My daughter is very picky person and they made my shop experience easy. Thank you so much...

I ordered and paid a deposit for my daughter's dress in October for her Sweet 16 on April 29th. Never heard back from Norma so I finally called her in February. She could not give a straight answer on when to expect the dress. She said she would call me right back. She never called back. I waited a week and called her again. Then she told me it would normally take four months for the dress to be ready so she put a rush on it. Apparently she forgot to order the dress when I paid the deposit. First she told me the dress would be here the 1st week of April, then April 14th. She changed the arrival date once more to April 17th. When my daughter tried on the dress it was too long. Norma's daughter tried to convince me it was fine. When my daughter was clearly tripping over the dress. Then she told us to buy different shoes when my daughter was already wearing 4 inch heels! I had to insist that it needed to be altered. At first, I was under the understanding that the alterations were included in the price of $860. Being that this was less than two weeks until her party this gave us little time to get the alterations done. To add insult she wanted to change an additional $120 for the alterations. By this time I was already so disappointed and felt that I was being taken advantage of due to minimal amount of time left until the party. Fortunately, I had already anticipated more problems and had already found a great seamstress to make the alterations for much less. I will never do business with this dress shop again and would like to warn others.

Opens at 11 not 10.nWhat do people do in austin that they can't open up like a business should