The Children's Courtyard of Bedford

My son has been to a lot of daycares due to us moving to different areas in the DFW. And I can honestly say that this was the only daycare he hated going to. Which deeply concerned me as a mother. They make the atmosphere look nice with the rooms and toys but the teachers there yell and scream and the kids in their face. Literally, I would go pick my son up and the teachers would be hollering at all the kids. And I mean Hollering LOUD where my ears would ring. If it hurt my ears as an adult, I can’t imagine how it hurts the kids ears. He would be so sad to go there. It hurt my heart deeply. Thank god I don’t have to send him there anymore. My advice to you is not to fall for the fancy name “children’s courtyard” or the rooms and toys because the staff there is rude and not nice to the kids. Kids don’t learn by getting screamed at. Staff is poorly trained and not nice to parents or children.

I am only giving them one star because there were only a handful of teachers who I truly trusted and two of them have retired.nWhen my son attended, we never had issues when he was in the infant room. The second he went to the toddler rooms, everything turned in to a nightmare. I would pick him up filthy, scratches that couldn’t be explained and teachers grabbing and yanking my son’s arms. I thought them having cameras would give me peace of mind but it did the opposite.nWe watched the teachers on camera not pay attention to the kids, sit down all day and talk. They never did the activities on the “curriculum” they had. We even had an incident where someone informed us that my son was being pinched by a teacher that had to be investigated. I never saw the video but I regret not filing a police report to get access to the video.nTeachers cussing and yelling at kids. It was just a mess. Looking back, now I know why my child cried every time I dropped him off.nnSpend more money to enroll your child at Primrose down the street. They are truly worth every penny and my son has never been happier.

We gave it a try after reading the fake reviews, so this place is unkempt, dirty and smelly, have had numerous issues with management and teachers, was forced to withdraw our kids and they still continued to remove funds from our accounts. The staff are pretty rude and use curse words with the kids around. My daughter came home cursing and that was the last straw. Took them to Primrose which is expensive but worth every penny.

This location is awesome!!! Samantha & Michelle take so much pride in this place!! I am always greeted with a smiling face, no matter if I'm coming or going. My littles that are now 1 & 2 have now been attending for 4 months. The communication is awesome, the ladies care and are personable. My littles are thriving and learning new things everyday!! During the day I can look in on them from my phone and they are having a great time!! I recommend them to anyone looking for a reputable, clean, affordable daycare!

Poor communication. I scheduled a tour with the call center and was given a weekly price for the 5 year old classroom. I was very specific of the days and time of care I needed and the age of my child. I told the representative I did not want to book a tour if the price was out of budget. She gave me a price. I arrived for my tour later that day. An employee answered the door and did not know why I was there. I told her about the tour and that I needed full time care. I gave her my child's age and she asked what I was paying at my current daycare. When I told her the price she said that they were more and gave me a price well over what I was given by the call center. The call center called me back to reschedule my tour the next day, but when I informed them of the pricing issue Scott called the director Michelle directly while I was on hold. He let me know that the director confirmed that the price given to me by her employee was incorrect and much lower. He said she would call me to explain. When the director Michelle called me she said Scott was misinformed and quoted me the same high price as her employee. I called and spoke with Abel in the call center explaining I would not be touring and he called Michelle who gave him a totally different lower price. This was the only Children's Courtyard location in the area that had the pricing issue when I called around for pricing.