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West & West Accounting LLC

2816 N Fairfield Rd, Layton, UT 84041, USA
+1 801-544-0300
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West & West Accounting LLC
Reviews
Dana Smith (07/16/2020)
We usually do our own taxes, but decided to have professionals do our returns with the recent tax changes. We were NOT happy with the service West & West gave us. It took over 3 months to get our tax returns submitted and our returns are not complicated. We had to send our returns and also that of our daughter, back for revisions multiple times. They would send them back with the same mistakes not corrected. It took 4 times of sending and resending the W2 info before they finally got it correct on our daughter's return and she is just a college student with part time jobs. They would go weeks before they replied and wouldn't even answer the questions I asked. We proofed our returns meticulously since we couldn't count on them to do them correctly. Oh, and even the invoice for their service was wrong and higher than we were quoted. Beware of using this company. We will look elsewhere for tax help in the future.
kelly oconnor (10/28/2020)
Reed helped me file multiple years of back taxes, took a while longer than I thought it would, but very satisfied with the results. What I was charged was less than what he saved me because of things I wouldn't have known about if I filed myself.
Dawn Shumway (02/27/2020)
I was recommended to West and West Accounting by a friend/coworker and wish I had known about them sooner. I used to do my taxes myself online, I thought that I would get the same refund no matter who did it but I was wrong. They are experts and help maximize my refund and I now am getting more money back. I have met with Reed and have done it with him each year after. I have 6 kids and am always dragging little ones in with me; and they are all so patient and kind about it even though my kids were testing my own patience😂. Reed even pulled out toys for my kids to play with that he keeps in his office. He is relatable, a family guy, and fun to joke with. The front desk staff is amazing, accommodating, and welcoming. They are easy to reach, I have had no problems. And if that wasn't enough, their bathroom is really nice, clean, and smells good. I'm a customer for life! It's been such a huge stress relief and time saver for me, I can't fathom going anywhere else or ever doing them on my own again.
Carol Garden (03/30/2020)
A few years ago, on the recommendation of a daughter and a friend of hers, I changed from a company in another state to having Dale do my taxes. I have been so pleased and grateful for his expertise. It's an 80 mile round trip drive for me, and well worth it.
Linda Hoagland (04/20/2020)
I was surprised to see negative reviews. I have been a client of West & West Accounting since 2005. Everyone I have interacted with there has been professional, helpful, and even gone "the extra mile" for my husband & I. They are honest and straightforward, which I much appreciate, especially when I have to face a difficult financial situation. What the negative reviews describe, I have not seen.
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