Map
Detailed Information
- Place Types Atm
- Address 425 W Heritage Park Blvd, Layton, UT 84041, USA
- Coordinate 41.0822424,-111.974217
- Website https://www.americafirst.com/about/branches/layton-heritage-bra
- Rating 3.3
- Compound Code 32JG+V8 Layton, UT, USA
Photos
Reviews
We have been working with a loan officer for a loan and had all our documents out of the Layton heritage park branch. We were strung out for about 6 weeks and had multiple calls and given the run around for all this time only to find out that they gave us an excuse that could've been uncovered within one week. The assistant manager was helpful and quickly resolved the issue and we're able to put the problem to rest within 2 days. There is a gross void in communication and frankly highly disappointed in the process.
Went to install some money into my account and she told be that there was a limit. I took out the cash over the limit and sent it back into the teller. She sent the tube back out and no response from the teller at all. Kind of rude for no thank you for coming in today at all. Not very friendly what so ever.
The absolute worse costumer service of all time. The list Racist all white male board of detectors any institution has ever known sorry for being a lamanite.
To;Dr: cards often don't work and the people won't help you solve the problem.
More detail: my wife and I have each tried using our cards several times and not once has running it as debit worked. It needs to be run as credit, so if you're at WinCo for example or anywhere that doesn't accept credit then your card is useless. A cashier at WinCo told my wife that it's a common problem, and I myself am a cashier elsewhere and often see this problem only with America First cards. Tried telling the front desk guy, and the people he called said that we must just be putting the pin in wrong. Also, today I learned that it's not even always possible to run the card as credit (probably depending on the vendor) so there's a very real chance that whatever store you're at simply won't be able to take America First cards period.
The Heritage branch has always been very helpful and friendly! But today Kristin saved my life today! I got my credit card information stolen and was so very panicked and upset. I came in not sure what to do and she was so helpful and kind! This branch is the very best, lucky I live right next to it!
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