Map
Detailed Information
- Place Types Amusement park
- Address 550 Town Center Blvd, Garland, TX 75040, USA
- Coordinate 32.9517702,-96.6121683
- Website https://dallasfirewheel.kidsempire.com/
- Rating 4.3
- Compound Code X92Q+P4 Garland, TX, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday 10:00 AM – 10:00 PM
- Sunday 10:00 AM – 10:00 PM
Photos
Reviews
I was so disappointed in this place. My daughter was super excited to go here since we saw it had come to Firewheel. We came in and had never been here before. The lady at the front desk was extremely short and rude whenever asked any question. We were rushed through checking in and no questions were answered. She said that due to spring break they are really busy and not able to explain everything to the customer. Three transactions later because I did not realize parents had to have socks too because no other place I have been to is like that. When asked why she didn’t say something before I paid so I could purchase socks at the same time, her response was well I said EVERYONE needed socks. Another transaction later for tokens because no explanation was given that they had separate items that needed tokens. Just really really unfortunate experience. Once we got in my child did have a lot of fun and it is a cool place for kids but unfortunately we will find a different place to go because this situation was just really unfortunate and off putting. I hope other people have better experiences.
I just want to say this place is amazing! The staff is wonderful and the place is constantly spotless thanks to them and the manager Bonnie is great! Always making my kids smile and laugh when we come in on Sunday’s. Will definitely continue to come and bring friends each week for play dates!
3 stars because they no longer allow outside food or beverage! My daughter loves this place and will spend several hours here, but she has food allergies and cannot eat anything they serve but cotton candy (which obviously isn't a meal!). Love that the price includes all day (with 2 free adults per child) and reentry, but getting a 4yo to leave the facility to eat and come back is very difficult. Would love if they would change their food policy, because they definitely allow eating, but have NO healthy options and NO allergen free/friendly choices!
The facilities are beautiful and clean. All of the employees I interacted with were great. We did have an issue unrelated to the facilities or customer service, and the manager solved the issue to my satisfaction. I can't wait to bring my four year old and my 19 month old again.
This place is awesome!!! My kids had a blast, my husband even had a fun time. It wasn't as crowded as I expected, which I liked. The facility was very clean and their customer service was great. Both workers were courteous and welcoming. Once the older kids noticed the toddler ballpit, it was on!! They had a plastic balls fight and just laughed and played and laughed and played. It was money well spent! I would definitely recommend this place, for both kids and adults.
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