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Franklin Chrysler Dodge Jeep Ram

1124 Murfreesboro Rd, Franklin, TN 37064, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
Photos
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Franklin Chrysler Dodge Jeep Ram
Reviews
Greg (02/06/2021)
Amazing facility, and even better staff. Matthew Snow was my sales associate, and he was beyond professional, courteous and informative. I briefly told him what I was interested in, as well as my target payment. He brought the vehicle I was interested in right to me within the first 5 minutes of my arrival. Satisfied with my selection, he began the paperwork process in regards to trade in valuation, and credit apps, knowing I was pressed for time. Not only did he expedite the process, he outlined all fees included in the sale. He made this process effortless, comfortable, and overall enjoyable. David Tran, in finance, locked me in at a rate and payment lower than I initially anticipated, and fit my budget perfectly. In addition, he added a dent protection plan that fit within my payment range. These two gentleman worked seamlessly to provide me an overall Amazing car buying experience. I cannot thank the two of them enough for their professionalism, courtesy, and knowledge. I highly recommend this dealership, namely Matthew Snow in sales, and David Tran in Finance. They both deserve a raise! (And a free lunch) Thanks again boys!
Ron Gillespie (05/14/2020)
Fantastic experience working with Walter and Shane on purchase of 2015 Ram pickup. Walter was very thorough in going through different vehicle options and once vehicle choice was finalized, he patiently explained each and every option on vehicle. I would not hesitate to recommend Franklin Chrysler Dodge Jeep Ram to friends, business acquaintances, or family members. Thank you Walter and Shane for working so hard to make this purchase a reality.
Tryston Erwin (03/23/2021)
I can't speak to the sales department but the service department was horrible. We took one of my cars here for a diagnostic. They quoted me $800 just to take a look at it and then ~$200 an hour for any repair times.nnI towed the car to a different dealership, had it looked at, and had it repaired with transparency and affordability that this dealership was unable to provide. Highly recommend shopping around before you get serviced here.
George Caparos (03/09/2021)
I had a 7:30 AM appointment to get a simple oil change and tire rotation done. I pulled in at 7:15 hoping to get in and out in a timely manner. I never received any kind of update from the service manager. After over 2 hours of waiting I walked up to the service manager to check on the status and found the Jeep was in the completed line of vehicles. If you have to get your oil changed, be prepared to wait, with or without an appointment.
Stephen Mason (02/28/2021)
An overall wonderful experience. Joe Brooks was amazing and then handed off to David Tran to finalize the purchase and I could not have been more pleased. I didn’t feel like I was dealing with a dealership of yesteryear. Honest and upfront and just wonderful. Thank you Joe.
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