Autocare Services LLC

I took my 07 Honda Ridgeline to this shop because it was shaking when accelerating. Called and spoke with Adam and he said it was diagnosed as bad CV axles and bad hub bearings! I recently had the driver side front CV axle replaced four days prior and passenger side front three months prior. When I called and spoke with Adam I explained that they were just replaced! I was confused why they would go bad so fast. He then told me he would speak with the mechanic that diagnose the issue. I asked if he would call me back after he spoke with the mechanic. His answer was for me to call back if I wanted the work done. I then called back and he told me that they would take pictures of the bad cv axles. No pictures were taken! I explain to him that I was going to be moving in the next few days and was willing to pay the $1500 that they asked as long as it would solve the shaking issue. I was promised that the shaking would be fixed! I picked up my truck Friday afternoon and drove my truck home finding out that it was still shaking. I called the shop and they said there was no way that they could get it back in and that when I get to Connecticut they would reimburse a shop the money if the work done was not done correctly! The work was done correctly but (missed diagnosed)! There is no way that my CV axles went bad driving my truck for just a few days. I paid $1500 and the same problem that I went in was not solved! Basically I paid $1500 and the issue was not solved! I had to drive all the way to Connecticut with my truck shaking not being able to go over 60 mph! Now I am out $1500 and have to find the shop that can fix the REAL problem! I basically threw away $1500 because of a missed diagnosis!

Dependable mechanics are hard to find but I recommend this shop to everyone looking for honest and good repair work. Autocare stands behind their work and will always make things right if an issue arises.

Was visiting from Charlotte and my car had the engine shield drop and was dragging. Didn't have any tools or equipment with me so i called Adam and he told me to come by. They put my car on the lift and got me buttoned up. Tried to pay and he wouldn't take anything! What a great guy, i still tipped the technician for his time. Definitely a great shop that won't rip you off!

These guys saved us a TON of money when we had car trouble while on vacation. Not only that, it was same day service! I am very grateful!

Sooooo...here goes...my son's 98 Acura needed service after not cranking. He goes to CCU and I live in Charleston so I took a day off to get it fixed. I arrived day one around 9am...played a round of golf and got a call around 330p with the verdict...he needed a starter and they couldn't begin work until the next day because they needed the part. Day 2 came and work on car was delayed because the part didnt come on time..day 3 work begins but again delayed because of an axle issue...Ernie or Adam(cant remember) ensured me that they would have it done day 4..day 4 arrives and the car is ready at 2p. The initial quote was $1,039, but they only charged me a flat $900! So to sum this experience up...it started off a little rocky but Ernie and Adam made it right in the end. For them to not charge me for the axle cleanup and exhaust gasket was very very courteous of them! They did not have to do that! Perhaps, they took into fact that it was a 4 day fix, but I am a satisfied customer. I chose these guys because of the positive reviews I read and I am glad that I can add another positive review to their name! Thanks guys!nMr. Gibbs.