Map
Detailed Information
- Place Types Car repair
- Address 2612 Eastern Ave, Rocky Mount, NC 27804, USA
- Coordinate 35.97127,-77.92046
- Website https://www.qualityequip.com/about-us/locations/rocky-mountnc-/
- Rating 4.1
- Compound Code X3CH+GR Rocky Mount, NC, USA
Openning hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday 7:30 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
A home town dealership, but under the massive umbrella of a large conglomerate of John Deere dealerships. This is a no-nonsense dealership where they diagnose fix and return equipment as fast as possible. Being a John Deere facility you were going to pay but you're going to get quality service on your John Deere equipment I've been using this dealership for about 9 years and have no complaints with their service or their products.
Great service and products staff is friendly helpful and professional
Great place to buy a mower. Carried mower back 2 years later. Mower wasn't running well at all. Deck would not lift hydraulically. They unstuck valve to lift deck. Replace fuel line, carburetor, and fuel pump. No way everything was bad in fuel system, just poor troubleshooting. Charged over $600.00 and said they helped me out on the labor charge. Don't mind paying for what I need but not fair to have to pay to educate a mechanic on how to work on my mower. Replacing parts until you fix a problem is not what should happen when you carry anything to a dealer. I could have replaced the parts on fuel system. I knew the valve wasn't working but couldn't fix it because I didn't know how it worked. Fuel system charges were rediculous. Even with unnecessary parts costs labor was about $500.00 of the bill. Only using mower to trim with.
Just bought a john deer tractor great experience
the other day, we received an error code on our 4320. I called Matt, the service writer, and told him we had an issue with the safety seat. This was a Thursday and we needed it ASAP due to the weather coming, needing the grounds decent.nHe knew of my urgency and sent a tech right over. The tech found out it was wiring harness and they needed to order it. I told him I would get in touch with Matt. I emailed him and he gave me the price and i said go for it. not even lunch time Friday, the tech had returned and fixed the harness.nWe are always on a time crunch with grounds due to weather, visitors, etc so the fact that he was able to help me and send a tech out as fast as he did is why we continue our business with them,
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