O'Reilly Auto Parts

This store is amazing , great customer service and there is a new manager josh who is very knowledgeable and goes above and beyond l. The staff is amazing! Best auto parts store in Nashville

Over the Thanksgiving holidays , my engine light came on. I made it O'Reilly's for sum help and advice. They recommended changing a spark plug. I changed the plug, crossed my fingers and the engine light went away! I want to Give thanks to Violet and the crew for their help over the Thanksgiving Holidays..

Great experience, the only gripe I have is the low savings while using the Military Discount! I only saved like $3 which I'm grateful for any savings, but you would think companies could do better than that for us that sacrificed and served this country! Gotta do better America ud83dudcafud83dudcafud83dudcaf

Let me start by saying that Oreilly auto parts has always been my go to auto parts store. Well that changed today. I purchased a set of brake pads back in June for a car. Turns out they sold me the wrong brake pads since I have drums in the rear and they are disc brake pads. Due to Covid I have been reluctant to go inside businesses. In fact I even purchased these and opted for curbside pickup in June. I kept talking to tommy about returning them and he assured me it would be no problem to return since I feel a little safer now than when the virus first started. Keep in mind I have my original receipt and the box is unopened. He told me that there is a 45 day return policy. I have researched Oreillys website and have yet to find a 45 day return policy. The receipt does not have that printed on it either. I guess stores can make up they’re own rules now. Now I have a $37.99 part that I can’t do anything with. I plan on fighting this all the way to the top and I am contacting the corporate office tomorrow when they open. Oreilly was the best at one time but like I told tommy. I will never graze the opening of they’re door again. Thanks autozone here I come

Great staff very knowledgeable