Ridgecrest Automotive

We moved to Franklin last year. I’ve used Ridgecrest Automotive twice. Once for a 4 wheel alignment, which was perfect & they perfectly centered the steering wheel which drives me crazy if it’s not. I recently took my truck in for a 4 wheel disc brake job where I supplied all the parts. They put the new rotors & pads on and flushed & changed the brake fluid. My old Ridgeline drives like brand new again. Great neighborhood shop. I like it’s family owned too.

On Christmas Eve my five children and I were driving from Mobile, AL to Gatlinburg, TN and broke down in Franklin, NC. James from Ridgecrest was sent by my roadside assistance and he came out in the middle of a storm which turned into snow to try to jump the car but was unsuccessful, tried everything he could think of with no success-- Understanding how scared I was, he took it upon himself to call an Uber to get us out of there safely and to a hotel nearby and promised he would have the car towed to the shop he worked at the day after Christmas. He kept his promise and towed it first thing the morning of the 26th to the shop, they had it done and ready to go by December 26th at midday. Jeremy was kind, kept me abreast of everything going on to ease my mind while they worked on it and sent me on my way with a perfectly working car. No way to repay their honesty, kindness and good work.nThank you Jeremy, thank you James, thank you to all who work here.

Zeus is the man and will bend over backwards for your business. He has taken care of my wife's Maserati and my Jeep and treated both with respect and got them in and out with a quickness!

Good spot to go to in a pinch. Helped me out and was informative.

A great place to get your car repaired.