Map
Detailed Information
- Place Types Storage
- Address 725 N 23rd St, St. Louis, MO 63103, USA
- Coordinate 38.6363763,-90.2119478
- Website https://www.storespace.com/storage-locations/missouri/storage-u
- Rating 4.7
- Compound Code JQPQ+H6 St. Louis, Missouri, Un
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:30 PM
- Sunday 9:00 AM – 5:30 PM
Photos
Reviews
Tina, the District Area Manager was the on-site rep when I arrived. I had completed all documents on line and paid so she only needed about 1-2 minutes to verify, lock the office, personally take me to my unit and show me how to use my FREE LOCK ud83dudd10!nnFaster than McDonalds - and the place was CLEAN and Secure. Very Friendly.n5 Star ⭐ufe0f ⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f Service.nWhen I visited a week earlier Alyson showed me the different units very patiently and PROFESSIONALLY.nnGreat place, close to highways too.nSteven Z
The manager on duty was professional and courteous and took time to show me (3) units of various sizes and different locations. The facility is clean and the hours of accessibility are great. The only issue was one of garage doors was out of order at the time but I’m sure that issue will be fixed. I highly recommend this facility.
I had two jet skis on a trailer stored at this facility. They were stolen in 11/2020 along with someone else’s enclosed trailer. The staff, including management, was less than helpful/cooperative with the police and insurance investigators. During the investigation, the facility staff and leadership provided conflicting timelines and details of the incident on recorded statements. It took nearly a month for anyone to review and provide footage of the theft. This place is not secure; no cameras are actually on the outside lot and poor gate mechanism which made it easy for a theft. If you value your possessions, do not store them at this location.
I'll get straight to the cons to save time. It's good, but not great. Always clean, pretty affordable starting out and the assistance manager was nice.nnEverything was pretty good the only things I took issue with was the light by my unit was always out (even though they were motion sensor lights, so not always on and they knew about it when I moved in. I was there for 9 months.) and the price went up RIGHT after I left, so I got out just in time. These days, surprise fees is not something anyone should be dealing with. They also don't give very much leeway to late payment although I always paid early.
I have 2 vehicles stored at the outside parking storage at StoreSpace in St. Louis, MO. This is my 2nd year using them. Last year, everything was problem-free. Unfortunately, this year has not started off too great. This past weekend, I went to get one of my cars so that I could winterize it, and I noticed that my car cover was not on in the same manner in which I left it (bungee cords unbuckled and removed). When I contacted the storage facility, the manager informed me that she also noticed that my cover was off the night before. I asked if they had cameras, and she said yes, she would look at them and get back with me. That was three days ago, and I have yet to return my car to the storage facility, because I am afraid that someone else well bother it again. I have one other car stored there, and may need to reconsider it as well. This storage facility appears to be great, but I would be very careful with storing vehicles on the outside lot. It has a locked gate in a fenced-in area, but that doesn't appear to be enough. I alerted the police department about this problem. Unfortunately, I prepaid for both spaces through 3/31/2021, so that money will probably just be a loss.
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