St. Louis Community Credit Union

Friendly

I rarely ever go to the bank or use the Atm. But whenever I do go it’s ALWAYS an issue with the atm either it’s broken or there’s no money in it. And the location I go to on Olive has two ATM machines and neither of them work. I don’t like using the drive thru unless I’m withdrawing a large sum of money. My experience over the years have been horrible I’m starting to dislike this bank very much.

I’ve been blessed with the services everything from short term loans to personal loans for car repairs. Very friendly service and the clerks are well educated on what to offer in times of needs. I pray you all continue to look out for the needs of the community.

Miss Veronica was nice and she took care of my situation very fast!!

Attempted to contact the credit union on 12/22/20 at 4:10p.m. to inquire about loan products. On hold for 15 minutes when a member rep answered the call and quickly placed me back on hold. After 20 minutes, I did get someone who could answer questions about loan products. Unfortunately, I learned that the credit union is not accepting applications for HELOC (Home Equity Line of credit) loans. I wish this info was on the credit union's website. It would have saved me about 20 minutes. Disappointing customer service all around.