Map
Detailed Information
- Place Types Car dealer
- Address 1337 Ocean Hwy, Pocomoke City, MD 21851, USA
- Coordinate 38.0438989,-75.5436198
- Website https://www.hertrichtoyotapocomoke.com/?utm_source=google&utm_m
- Rating 3.5
- Compound Code 2FV4+HH Pocomoke City, MD, USA
Openning hours
- Monday 7:30 AM – 7:00 PM
- Tuesday 7:30 AM – 7:00 PM
- Wednesday 7:30 AM – 7:00 PM
- Thursday 7:30 AM – 7:00 PM
- Friday 7:30 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
The service center at this dealership is out for nothing but money. They overcharge and add on parts that are not necessary for the job, only to stuff their pockets.nnI ask deliberately because of our financial situation to not add any cost that were outside of the scope of work we were there for, an alternator and battery. What did we learn when we arrived? That they charged us $30+ for a new headlight because Debbie thought she worked for the state police and said it was more safe. We didn’t ask for it and again, I specially asked for nothing outside of the alternator and battery work. They did not call us even though we asked repeatedly to be updated.nnAlso, the “diagnostic test” that consist of plugging in a tool and is free at Autozone, will cost you $110 at this dealership.nnThe “1 star hotel” look on the inside and outside of this dealership speaks to how they treat their customers and the value they bring. Don’t go here, save your time and money.
First let me say you guys were awesome! Amanda thank you for helping me through! Kindness, knowledge, understanding that they gave me was outstanding. Long story short. Boke down in Maryland, but I live in Norfolk, VA. They had my car fixed in 2 days because part had to be ordered. Thank you so very much guys!
I was ripped off here. I bought a used 2016 Hyundai Sonata plug in hybrid. I made a 2.5 hr drive to come here based on a great price and done good reviews and got great treatment as I purchased.nThen, red flag #1)when I arrived to pick up the car and sign the paperwork, it was never told to me they didn’t have the plug for charging. That’s was a $385 piece of hardware. Since I was 2.5 hrs from home I accepted their offer to pay for half.nRed flag #2) the check engine and check hybrid light turned on literally within 48 hours of getting the car home. I was “authorized” to take it to the closet Hyundai dealership near me where it took a $498 repair. They offered to pay for half. Then, two days after that,the same lights reappeared. Now,nRed flag #3) it needs a new hybrid battery at $7000!!! Hopefully it’s under warranty. Currently awaiting approval. But according to hertrich they are under NO OBLIGATION to help and the previous assistance was a “courtesy.” So now my $11,000 car needs a $7000 repair. That are not trustworthy. Not even a loaner car during repairs. Nothing. Would probably never go back, not even for a new car. Stay away unless you know how to work on your own engines and go your own repairs.
Always great service, professional staff and honest people that take pride in their work. The last oil change we also had a wash and detail of our truck. We have never seen such a job! This person obviously takes pride in his work and should be commended!
I always have a positive experience at the Maintenance Department at Midway Toyota. I have been going there for many many years and find Kevin an honest and reputable technician. I trust his opinion on the maintenance suggestions of my vehicle. As a single woman it is important to have that trust in my technician and know my Toyota is running as it should be .
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