Uptown Cheapskate - Bossier

Brought clothes to sell and they took most of them, offering me a fair amount of money for clothes I would have otherwise just donated, so that was a plus. It did not take too long either for them to go through the clothes and price them. But the employee who checked me out after I purchased a pair of jeans did not have a mask on, which was upsetting given the global pandemic. It will definitely make me think twice about going back there!

Heard amazing things about the prices... unfortunately everything I found I really liked was $65 for a pair of tassel boots or $39 for tie-dyed t-shirts!? I did buy a pair of “quay” (ud83dude0eAustralian sunglasses) for $14.99 and a tie-dyed hat for $14.99, but I could have done that at the department store!? To me, the prices just weren’t great especially for 2nd hand items? Ross’s has better deals on new items. Just a thought.

I personally love uptown and they always have great customer service and where else can you go where you can trade in your old clothes and get new ones if you want or buy something gently used if used at all for 60 to 70% off retail I'm not complaining at all I love uptown

IF YOUR GOING TO SIGN ANYTHING! MAKE SURE YOU READ THE FINE PRINT! WENT TO SELL A FEW ITEMS AND I TOLD THEM THAT I WAS GOING TO LEAVE AND COME BACK AND THEY SAID OKAY. LATER ON I GOT A CALL FROM THEM SAYING MY BUY IS READY AND HOW MUCH. THEY ALSO TOLD ME I HAVE UNTIL MONDAY TO PICK THEM UP. I TOLD HER NO THANK YOU ON THE BUY AND THAT I WOULD JUST TAKE MY STUFF BACK AND SHE SAID OKAY! I SHOW UP THE NEXT DAY AND THE GIRL IS LIKE I DONT KNOW WHO TOLD YOU THAT BUT THATS NOT RIGHT. ONCE YOU CHOOSE DROP OFF YOU CANT CHOOSE IF YOU WANT TO TAKE IT BACK OR NOT. SHE ALSO SAID IF YOU READ YOU RECIPT AND WHAT YOU SIGNED FOR IT SAYS THAT. BUT IM THINKING MAYBE IF YOU GUYS WERE BETTER TRAINED AND EXPLAINED THINGS BETTER YOU WOULD NOT HAVE MIX UPS. (THERE ITEMS ARE OVERPRICED FOR BEING IN CONDITION LIKE IT BELONGS IN GOODWILL AND HALF THE STAFF WEARS MASKS.)

They don’t wear masks. There is a global pandemic, and a mandate in place saying, for anyone open to the public, all employees must wear face masks. I didn’t see any employee wearing a mask. Also, they don’t make customers wear masks, which is also required in the mandate. I don’t understand what they’re thinking, but this needs to be addressed.